This is a great place for couples or friends. The hotel is spotless, the service at all of the restaurants is impeccable, and the pool area is comfortable and clean. And there are even enough loungers!. One day, when all the loungers were taken, I asked a server, and he immediately went and brought out more loungers. Another time, the towel hut was not yet stocked in the early morning, and a server went and got us fresh towels. This is what service looks like.
The pool is wonderful, spacious and clean (but could be heated a bit). The beach is a bit of a drawback for me. The entry is rather steep, and the waves crashed red-flag the whole time we were there. Not really a beach for little ones. However, it is a great beach for sunbathing. There's a bar down beach side, and constant service offering anything you'd like to drink.
The rooms are spacious, about average for this snack-bracket, but they are beautifully clean and very elegant. I loved our room.
The food is very good. The buffets are hot and have plenty of selection. The A La Carte Restaurants are very generous, and service, as I said, is excellent. Go to the Zen. It's lots of fun. The Brazillian restaurant would be excellent for the carnivores amongst you. Don't miss the pizza brick oven at the pool.
In all, everything was great, and I am already on-line to see when we can go back.
- Official Description (provided by the hotel):
- Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. ... more less
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- Also Known As:
- Cancun Palace Hotel Cancun
- Cancun Palace Resort
- Palace Hotel Cancun
- Cancun Palace Cancun