My husband and I just returned from a 7-night stay at The Beach Palace in Cancun. This was our fourth trip to Cancun (sixth trip to Mexico) but only our second stay at a Palace Resort having stayed at the Aventura Spa and Resort in 2005. For a number of reasons, my husband and I became Palace Resort owners in 2005 and I have always been reluctant to return to Cancun; however my husband loves Cancun! I was apprehensive about staying at any Palace Resort based on what I'd seen during a prior visit to Cancun, the Cancun Palace and the Sun Palace two years back (2007 or so). After research, my husband and I decided to stay at the Beach Palace and for us, it was absolutely perfect. Because we had such a spectacular time, we plan on returning to the Beach Palace in January 2011.
Cancun has grown on me, it really has. So have the Palace Resorts. When the Sun and Cancun Palaces were renovated/rebuilt, The Beach Palace was just a shell. I must admit that initially I hated the minimalist design of ALL the Palace Resorts, especially the design at The Sun Palace. But after this recent wonderful week at The Beach Palace, I have come to appreciate the hotel design and so much more about the Palace Resorts.
Our transportation from the airport to the Beach Palace was arranged by the Palace Resort staff and it was flawless. Check-in was smooth and easy. We were allowed early check in despite being nearly 3 hours early. The lobby is spectacular and although minimal in design, very inviting, cozy, warm and friendly. Everything at the Beach Palace is kept exceptionally clean. Front desk staff, concierge folks, trip planners...all perfect!
Our room was really nice although I was hoping for something higher than the first floor (kinda like the third floor but still low...you have lobby, mezzanine, first floor). Everything in our room was 1000% perfect and if it wasn't, maintenance came up immediately to make repairs (one of our vessel sinks malfunctioned). While a tad bit hard, the bedding was okay. Pillows were fine. Again, the rooms have a minimalist design with a splash of color but nonetheless, everything was pleasantly decorated.
Our room had a king-sized bed, huge jacuzzi (which we used twice), a huge private balcony with one big sunbed-one table-two chairs on it, ample dresser/closet/storage space, etc. Our room had a great functional safe (easy to use), a flat screen television, FREE WiFi, a mini-fridge, coffee pot w/supplies, built in liquor dispenser, etc, etc. My husband and I loved the feature of two vessel sinks outside of the shower/toilet area. Our bathroom was on the small side but really nice nonetheless. Shower was great...super Bio Silk toiletries were supplied...everything in our room exceeded all expectations.
Housekeeping was 1000% PERFECT in every single way! Our housekeeper arrived daily each morning and provided nightly turn-down service each night. The housekeeping gals could not have been nicer. The entire resort is spotless...someone is always cleaning something. I always tip daily at timeshare resorts whenever my husband and I stay for a week; however, no one at all certainly expected an extra dime for all their hard work and efforts..and smiles!
The common areas at the Beach Palace are also minimal but really pleasant and quite nice...much prettier than the common areas at the Sun Palace. The Main Lobby area is awesome with a huge aquarium and a beautiful glass chandelier. I loved the convenience of the "main" restaurant-Tequila's-being right across from the resort's elevators. I absolutely LOVED the set-up and layout of the Beach Palace...very manageable, easy to navigate, cozy, extremely clean, pleasant, not-too-big, not-too-small...really nice.
All restaurants were pretty good! My husband insisted that we eat dinner at Bocelli's Italian Restaurant four nights out of our seven day stay. Food & service were excellent at Bocelli's (and at ALL the restaurants). Wait staff at ALL the restaurants were 1000% incredible! Every single person we encountered was so friendly and the wait staff worked so so so hard to please! The Asian restaurant "Wok" was good, loved the variety at Tequila's Buffet...even the outside grill "La Terraza" was pretty good. Drinks were great, service was excellent...nothing but positives to say about all the restaurants and all the wait staff. Loved Luis at Bocelli's and Luis at Tequila's and all the wait staff. Gave big hugs all around when leaving!
The pool area at the Beach Palace was great, too. Always ample room to swim...no problems locating a chaise lounger even at 12:00 noon. Someone was always around to take drink requests. I wish the pool water was a bit cooler but hey, it IS Cancun in August with air temps exceeding 90F degrees on most days. Most of the Cancun Beaches in the Hotel Zone have been restored since Hurricane Wilma in October '05, so the beach at the Beach Palace is fantastic. Red flags always up for swimming but my husband and I ventured into the water anyhow, which was no problem on most days (one day the water WAS pretty rough).
There is not much more to say about our stay except that I absolutely loved the Beach Palace and I am warming up to Cancun. While in Cancun this time, my husband and I visited the Sun and Cancun Palaces (again). We also made a trip to the Isla Mujeres Palace during a trip to Isla Mujeres. "La Tratto," the Italian Restaurant at the Sun Palace was AWESOME! I had one of my favorite dishes, Black Ink Risotto with Shellfish and it was FABULOUS!! Husband and I also had Spa Treatments at the Beach Palace (me-Mud Wrap, Inhibit Facial, Holistic Body Massage; he-Holistic Body Massage, manicure, pedicure)...all were EXCELLENT!
Husband and I even enjoyed a few shows on two nights, which we NEVER do at resorts. One show was a great "Michael Jackson Tribute." The other show was a "Drum and Fire Display"...both quite enjoyable!
In summary, I may have been premature in judging the Palace Resorts when we last visited Cancun in 2007. There is something to be said about how clean, cool, relaxing and inviting a minimalist marble design concept is when you are staying in a locale with 90F degree temps, high humidity, lots of people in wet bathing suits, LOTS OF PEOPLE, the ocean at your door and daily late-afternoon downpours!
For us, The Beach Palace is PERFECT because it lies somewhere between the Sun Palace (which is waaaaay too quiet, too tranquil and too "off -the-beaten-path," for me) and The Cancun Palace (which I call the "Party Palace," LOTS OF PEOPLE, LOTS OF TEENAGERS, LOTS OF LOUD 20-somethings, loud and bustling all the time, BIG, lots of activity, etc...but gorgeous). To us, the Beach Palace felt like a small, friendly "boutique" hotel without pretension, yet is was big & "luxurious" enough for us to feel like we were really somewhere special...and we were. I think I was treated like Royalty throughout my one week stay and absolutely cannot wait to return.
My husband asked me to add just one minor "negative" note about our recent stay, something that did not bother me at all. My husband John didn't like the fact that the swimming pool area seemed to shut down very very early each night...like around 6:00 pm...no more towels, no more drinks, no more service. It was John's wish that the pool remain open a little later. Maybe some day it will!
Please email me with any questions! Please visit The Beach Palace...you will love it there and you will have a great time!
- Official Description (provided by the hotel):
- If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more less
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- Also Known As:
- Beach Palace Cancun
- Beach Palace Hotel Cancun
- Beach Palace Resort