We stayed at the Beach palace with family and friends and had a great time. The resort is modern and sophisticated, great food at the restaurants, and pool and kid's club great for our 3 year old, and beach is right in front of the resort. There is an outdoor shopping mall just a short 10 minute walk from the hotel on the main street. A few things though, we did upgrade our room from the lagoon view to the beach view, as did our friends. Rooms with the beach view have significant more wear & tear (i.e. balcony sliding door latch was broken, one of the panes of glass in the balcony was looser, shower door had a significant gap, key card reader fell apart, and noisier in the afternoon (our 3 year old still naps)). But we called reception to complain with regards to the key card reader and balcony door, and a service repair person was upstairs within 30 minutes, which really impressed us. The other items he could not repair while we were staying in that suite, but made note of it. The bed headboards have a quirky design, which don't make them confortable to rest against/lean on even with pillows while watching TV in bed, so be prepared to use up all your pillows in order to lean back. There is free WiFi, which was great for downloading our child's favourite shows. Regardless, we would consider returning to this resort, on account how great the beach was, how clean the resort was, and how friendly the staff were and the fact we were not being harrassed for any timeshare sales pitches or anything like that.
- Official Description (provided by the hotel):
- If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more less
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- Also Known As:
- Beach Palace Cancun
- Beach Palace Hotel Cancun
- Beach Palace Resort