Words cannot describe the superb service and attention that was received at this resort. All the restaurants were great the food was fresh but Wok restaurant was by far amazing. Rudy Herrera from Wok restaurant was the best waiter ever always providing great attention to the needs and very charismatic. Luz Yanet Sanchez one of the waitress from the outdoor bars was great always catering to the drinks needed she was so sweet and friendly definitely a keeper! At tequila during breakfast and lunch hours the waiter Andres was the man who would go beyond his ways to give you the best quality service . The manager Jose Juan (Juan Jose) from tequila was so nice and sweet always being attentive to giving his guests at the restaurant a wonderful experience. Overall, the two week stay here was beyond excellent definitely coming back on vacation to Beach Palace. The room was beautiful and fully stacked up with great luxury to use and extra bonuses. Super satisfied with everything even the spa and salon treatments were really good. The sports and entertainment crew did a good job arranging activities during the day such as the volleyball games which was awesome! In addition, the michael jackson show was the best one ever that i have ever seen before it left me speechless the dance moves and routines were just like the real MJ! The staff at beach palace have provided such great and beyond service to my family during the stay that words cannot describes and would like to thank every one of them for everything. In addition, the bartenders at all bars did an awesome job making these fabulous drinks (thumbs up).
- Official Description (provided by the hotel):
- If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more less
- Reservation Options:
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- Also Known As:
- Beach Palace Cancun
- Beach Palace Hotel Cancun
- Beach Palace Resort