Went with our children aged 4 and 7 along with another family with young children aged 3-7 for a week in August.
We are members but had only stayed at Moon Palace before. Beach Palace is a much smaller, more personal resort. The facilities were extremely clean, modern and comfortable.
We used our 1500 points towards swimming with dolphins, visiting wet n wild, and doing some more water sport tours at Aquaworld. We also enjoyed relaxing in the pristine pool. The ladies in our group, (including our little 4 year old lady) received manicures and pedicures and some spa services.
The service was outstanding. Because the resort is small, you really get to know the servers and you receive your order fairly soon after ordering. We had a room facing the Ocean on the 8th floor. It was a gorgeous view and nice beds. The only downside was that the walls are thin and we had very noisy neighbors who seemed to shout at the top of their lungs every morning when we were still asleep. Luckily they checked out a few days into our stay.
The man who works at guest services (I can't believe I forgot his name--that's what i get for writing this review late) was fantastic. I needed medicine for my daughter during our visit... also lost sunglasses, etc. He was very helpful in calling pharmacy and tracking down my lost items. Great service.
We love all-inclusive because no need to worry about food and drink with two picky children. Though we saw many guests did not tip, we still always left a few dollars after every meal and for drinks (not each time but often) at the pool. Whether you tip or not, the service staff always remains gracious.
Will probably be going back next summer and bringing along 2 more families. I hear they now have a waterslide at the pool.
- Official Description (provided by the hotel):
- If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more less
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- Also Known As:
- Beach Palace Cancun
- Beach Palace Hotel Cancun
- Beach Palace Resort