The all-inclusive package was totally comprehensive. Drinks and food were included, as well as tip and tax. This was great because you knew the staff was being genuine to you and not just working for a tip. Also, the resort gives you a lot of 'Resort Credit' - in our case $1,500 for a 7 day stay. You can use this on all sorts of trips or good. We used our points to go zip lining, to take a tour of Chichen Itza, to get 4 packages of very good tequilla, and to have a photo shoot on the beach.
The rooms are stunning and the two person hot tub is a great amenity. Our balcony had a small table w/ 2 chairs and a full size daybed - we did not see this daybed at any of the other hotels we walked by on the beach, including other Palace resorts. The buffet restaurant has an excellent breakfast: fresh fruit everywhere, mexican regional food, and american classics. The Beach Palaces two high end restaurants had great food too.
We found the staff very friendly and willing and open to speak in Spanish if we liked. Some of our favorite members were Eleazar Cervantes, Sara (hostess), Daniel (bartender at main pool) and Andres (Tequilla restaurants staff). Staff would enquire about our days upcoming activities and give helpful hints for things to bring, do, or look out for.
And of course you can go to any of the other palace resorts in the area (about $1 on the bus) and enjoy all their facilities and get drinks and food included, too.
Lastly, we were here during prime Spring Break time. The hotel was busy but not overcrowded and while there were college-age kids, there wasn't a party atmosphere (e.g old episodes of MTV spring break). The hotel has lots of activities for people of all ages to enjoy and has a very exciting and upbeat feel without, as we said, the Spring Break environment.
- Official Description (provided by the hotel):
- If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more less
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- Also Known As:
- Beach Palace Cancun
- Beach Palace Hotel Cancun
- Beach Palace Resort