My husband and I stayed here the week before Christmas and had a terrific time. This was our first time staying at an all-inclusive resort and absolutely loved it! It was so nice not to have to think about how much money we were spending on all our meals and drinks. We arrived several hours before the normal check-in time but they allowed us to check-in to our room anyway. We stayed in a Superior Deluxe Ocean View room - we considered upgrading, but it turns out there was no need. The room was awesome - loved the 2-person jacuzzi (as all the rooms have), huge king-size bed, and huge tile shower. Even the bathroom amenities were really nice - oversized bottles too! Balcony was a little small, but still really nice to sit and enjoy a cocktail. We ate at all the restaurants except for the Oriental Lounge. For the most part the food was good. My husband had the skirt steak several times (served at both El Alamo and The Steak) which he said was really good. Don't miss getting the Chocolate Chip ice cream at El Alamo - it was soooo good! My favorite entree was the Burritas from the mexican menu at El Alamo - best I've ever had! Another don't miss at El Alamo -- the Bananas Flambe -- the table-side presentation is just as good as the dessert itself. We ate one night at La Tratto, the italian resturant - my meal was good, but my husband ordered the fettuccine alfredo and it was, frankly, terrible. It was made with egg noodles, not fettuccine noodles and had no flavor at all. Aside from that meal, we were satisified with the food options.
Pools/beach: We spent most of our time either on the beach or at the two "quite" pools. Drink service on the beach was excellant - a server came by at least once every half-hour (if not more) asking if we wanted a drink. Nice beach with lots of lounge chairs and umbrellas. One thing we would recommend to the hotel though....there are several large rocks on the beach right in front of the hotel, so you actually have to walk down the beach a bit to get in to the water; it would be nice to have the rocks removed.
All the staff was wonderful. We had our room cleaned twice a day and everyone was very friendly. Please remember to tip the staff! Even though it's an all-inclusive resort, tipping is still appropriate - and you'll get all the better service if you do!!!!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
- Reservation Options:
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace