We stayed at Sun Palace for a week of no rain and great weather, hot and sunny! We chose SP for its location, adult only atmosphere, after trying to get back to Secrets the Vine for our 3 free days- they would not communicate with us. At SP we were greeted at the door, taken back to check in where there were sandwiches and drinks- we needed both. In our room quickly on on the beach fast! Enjoyed lunch every day at the pool, burgers, seafood, chicken on the grill, cooked right there with fresh vegetables. We felt this was the best food of the place, especially they day they had just caught grouper! The restaurants were good, but nothing special. Enjoyed the afternoon "teas" in the lobby bar with sandwiches, chips, and treats- especially during the World Cup! They had a big screen TV up just for us soccer enthusiasts! And the bar tender served some awesome drinks!
We did the wine tasting and chefs dinner. Fun and entertaining.
Beach was awesome! Not as small as I believed it was going to be after reading the revues. We spent most of our days at the pool, playing water volleyball, bingo, just relaxing. Unfortunately I got a bad case of the Azetec Two Step, I did not drink the water or even use it to brush my teeth! The only thing I can think of was at the buffets, the yogurt, salad dressing and such were not kept cold enough.
The rooms were nice, but we were spoiled by Secrets Jr. Suite. The bathroom at SP was crowded when both of us were in there, with the closet being in the same area. Shower was nice, only used the jacuzzi when I was sick and could not get warm. I would have liked the space in the room to be able to move around more. Balcony was also very small, and the door ridiculously hard to open.
Used the spa for my free massages, facials and pedicure. Although they were relaxing, they were nothing special. Used our credits for this- had to pay tax and tip, but it really wasn't that much, and I think it added to our weeks experience. Hubby had his first manicure! We did not leave the resort, everything we needed was there.
The entertainment wasn't much, but we did enjoy it (when i was healthy) the shows somewhat cheesy, but what do you expect? As a dance teacher, I was not really impressed with the talent, but understand how hard it is to get high quality performers at such a venue.
But they still entertained us! I had to leave the Chef's dinner early, but hubby said the entertainment after was very good- a mentalist. We also did the wine tasting- recommended. Learned a lot about wines, good pours for a tasting, and paired it with food- so it wasn't just drinking, they fed us too.
We did use a lot of our resort credits, I think we had $200 left, and our bill for the taxes was $160, which is a lot less than if I had paid for this myself- 1 hour massage, 1 facial, tequila to bring home, spa facial package, we go free with our room 2- 1/2 massages and a manicure and pedicure and one upgrade wine. don't think I could have gotten all this for that price!
Only had bad service one time, at the Steak house. We were seated and forgot about, order a bottle of wine, and our food came before the wine. Needless to say, we rejected the wine, the Main chef came and apologized and gave us a glass of the upgraded wine on the house.
Overall the service was great, poolside servers knew if you were thirsty or stayed away if you weren't heavy drinkers. Never had trouble getting a seat at the pool or beach, we were usually there by 9:30 or 10. Sun was very hot!! June in Cancun!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace