It was our fifth trip to Cancun, seventh all inclusive experience. We stayed for a week last July! We were on the 4th floor ocean view! The beautiful view was worth every penny! Room was ok, had several things that needed fixing and updates. Loved breakfast and lunch buffet, had plenty to choose from, and if still not satisfied with choices provided could request anything that was not served for the chef to make it!!! Only Minus was dinned time, we tried all the restaurants, did not like the food, and ended up eating at the outside steakhouse for last few nights! They have great food choices, was always very tasty!
Beach is outstanding, warm clear water, no rocks at the beach! We used the spa pool under the roof, definitely a big plus for this hotel! Infinity pool was very small, and I ruined my new bathing suit on many cement patches that replaces falling off tiles. Pools definitely need ASAP TLC!!! We definitely recommend to visit La Isla Mall, we were amazed how much it grew in last few years, can take a bus or taxi! Overall was good experience, but for next visit we will choose a diferent hotel to stay at!More