We stayed at the Sun Palace for ten days in April and had a wonderful time. The resort was what we expected from the Palace Chain. We were greeted upon arrival with scented clothes and champagne. Our check in was very smooth, and we were shown to our presidential suite to await our friends who arrived a few hours later. We experienced great service during our ten-day stay. The service at the beach was exceptional, and I have to give big kudos to Consuelo Estrella who served us great food and drink daily. We had a wonderful meal in the Italian the last night which was prepared by the chef and served by Danielle. He had waited on us before and always did a great job. Oscar, the manager, was wonderful recommending wines and answering all of our questions. We also really enjoyed our meals at the Mexican and Asian restaurants as well as our dinner on the beach. We went to Dadyo’s one night to go dancing. This was a tour you could purchase through the resort. Transportation was provided as was a bottle of champagne; we paid extra to have other kinds of drinks. We were there for around four hours, and it was really fun even for us oldies. My husband golfed three times at Moon Palace and once at Riviera Cancun. He had a great time though he would like the service carts on the golf course to be provided again. The spa services were amazing. We had two couple’s massages – Sampurai and Hot Stone – they were both wonderful. We also took the yacht out one day and had a great time. The food was plentiful and beyond amazing!! The crew of Oscar, Eduardo, and Mauricio did a great job of taking care of the boat while Leonardo and Gustavo kept us well fed and hydrated!!! Jorge was our driver for this trip as well as to the airport. He is great. Our room was cleaned daily and we had turn down, treats, and fresh towels every night. We had great towel animals our last two days. I wish I would have caught the name of the gentlemen who took care of our room as he did a great job. Finally I have to acknowledge our concierge Rocío Archundia who did a wonderful job setting up everything we requested. We will definitely be back.
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace