My wife and I stayed at Sun Palace from April 6th through the 14th. This made our seventh stay at Sun Palace. We will return again on July 9th and stay through the 21st. We are Palace Resort members, and will never stay anywhere else! Mr Pablo Winkler is the resort general manager, and has done a magnificent job in maintaining a first class resort that we now consider our home away from the states. The staff at Sun Palace are hard working, dedicated, extremely friendly, and always...ALWAYS...greet you with an "Hola", and "It's my pleasure", and with the general attitude that the customers are the "Kings and Queens", and what ever they may want, they will get! It is truly an amazing resort!
I want to take time here to refer to as many of the hard working staff as possible, by name, because they do deserve at least this much recognition.
Aaron, Vanessa, Franco, Francisco, Samara, Alejandro, and Edel
Roger, Arliene, Efellga, Estrella, Karina, Mario, Hilda, Enrique, Cruz, Arturo, Pablo, Marisol, Jose, Victoria, and Jesus
Raul, Jesus, Carlos, Rene,
Florentina, Alicia, and Lulu
Manuela, Pam Oliver, Jamie, Nan Quiroz, and Nancy
Beatrice, Cessna, Yanahi, Miriam and Efrim
I'm sure I have forgotten many of the great staff to mention by name, and for that I apologize.
The service, food, entertainment, room, atmosphere, pools, beach, spa treatments, and assistance with any issues are all 5++++star in my opinion. We were fortunate enough to be able to go to the staff yearly "anniversary" luncheon where the employee and manager of the year were recognized. This was an honor for us and we were very appreciative to be able to see the selected ones get recognized by their peers and managers.
There is one thing at Sun Palace that is new from our last visit there. They now have a chef's dinner where the resort chef, Mr. Edgar Poot, actually prepares each course in front of you and then the servers bring it out for you to try. This was a 5 course dinner and it was truly amazing! Also you will be served a selected wine to accompany each course. The entire dinner was full of fun, atmosphere, and great food.
I'll close by saying that if you are trying to decide where to spend your Cancun vacation.......DO NOT LOOK ANY FARTHER! This place will blow your mind away!! Congratulations again to Mr. Winkler and his very hard working staff for the job you have done and continue to do!
Before I forget......I have to mention, separately from everyone else, a guy by the name of Pedro. He is the fellow that cleans all of the pools, every day, all day! He has to be the hardest working man on the planet!! He actually knew where my wife and I loved to be seated around the activity pool, and would have our chairs set up for us every....EVERY...morning when we arrived there early in the mornings. Pedro, you will be my Amigo for life!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace