We stayed at the Sun Palace from July 2nd to July 11, 2011. We have two teenagers and at home and were looking for a peaceful place to unwind. In that respect, the moon palace exceeded our expectations!
The positives of this resort:
Absolutely stunning pool area, great beach!
Couples only - quiet
Room was gorgeous! Amazing ocean view, great hot tub in room which we used daily!
The spa is amazing - had two massages. Rachel, my therapist, was remarkable!
The staff is friendly and very accomodating.
The oriental restaurant on the first floor is an underutlized area, beautiful place for a cocktail
We're gym rats - the GYM was well equipped and huge for a hotel gym!
Beverage service by pool was frequent.
Close to airport - only took 10 min to get there.
Took an amazing excursion to swim with whale sharks! Once is a lifetime experience!! That said, it is a long, arduous boat ride to get out to them (I should have taken sea sick medicine.)
The things that could be improved:
The food! The food! The food! I must say, if you are a foodie, this is NOT the resort for you. The breakfast and lunch options are okay, but the dinners leave a lot to be desired. I'm not a food snob, at all, but I had a hard time finding entrees worth eating. I'm not the type to send anything back, so I survived on pina coladas! :-) The food was the number one complaint of all the couples we talked to. The plus side to this bad food options was that I didn't gain any weight on vacation! :-)
Don't bother paying extra for the conceirge level package. We did, but didn't feel it provided enough perks for the cost. We did have conceirge check in and out, and 2 massages - but for the 800 price tag - next time we will skip it. They talk about reserved chairs at the beach, but the resort wasn't full, so that perk wasn't necessary.
All in all, this is a tranquil, classy resort. The upsides are the beauty, the quiet, rooms and staff. Just go knowing the food is below par - but hey, it's all you can drink!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace