i really dont know where to start!what a wonderful hotel and staff!we went out to cancun to get away from the crappy english weather and get married on the beach.my gosh it was great!
we arrived at the hotel and where greated by a lovely reception man who promptly check our party in.whilst we waited for the bell boy we were given a cocktail!great touch.we had our bags in our room within 10mins.we booked a ocean view balc/terrace room and ended up on the 9th floor(very top) in a corner room so had a very very large terrace with table and 4chairs and 2 sun loungers.the view was amazing.as we had a corner room we had views of the beach to the front and the lagoon and golf course to the side,what more could you ask for! we had a coffee maker with coffee,black tea,peppermint tea,camomile tea just a shame there was no milk,even the little jiggers would have been great!
the mini bar had coke,diet coke,sprite water,fizzy water and 2 different types of beer.it was restocked every day by the lovely maid who also did different sorts of towel art each day! you also get dressing gowns in the wardrobe!eekk!
the beach was immaculate with beautiful white sand,not a trace of rubbish or seaweed!the sea was warm and rough which as excellent as who doesnt love playing in the waves!you can also "borrow"their boogie boards from the lady in the diving information hut for 1 hour each a day.of course it is free aswell.
the pools where fantastic,although as the hotel got busier the water did start to turn a bit of a funny colour but i suspect that was down to lots of people spilling their various cocktails,beers and slushes when leaving the swim up bar,aswell as all the different sun lotions mixing.maybe the water needed to be cleaned a bit more often?! we always managed to get sunbeds round the pool but if you wanted one with shade you had to get down there very early to reserve beds.
the food was fantastic.everything you can think of and so many options on where you can eat!we had our wedding dinner in the steakhouse and it was fantastic!gorg stake that just melted in the mouth.we also tried the mexican,and that was also very good!you never go hungry at the iberostar!breakfast 0700-1000 snacks from 1100-1600.they do burgers chips hotdogs and the mexican is also open so you can have tacos soup veg different sorts of meat.they also have an ice cream machine so you can do your own cones!vanilla,chocolate or a mix of both!amazing idea and very tasty!dinner from 1700-2100!and 24hour room service.amazing!
all of the bars in the hotel are very good.they have cocktail menus but you can order off menu and they have no problem knocking you up a "sex on the beach" or a mimosa aka (to the english) bucksfizz which is what i was ordering!they have all the cheap spirits but if you can only drink the premium stuff they have all that and its real!you just have to ask!the only thing i heard people ask for and they didnt have was southern comfort?!but you could always buy your own at your uk airport on the way over to mexico!we used the sports bar alot as the world cup was on.as it was busy the bar tender sorted out a whole tray of beers and went round offering them to people aswell as bowls of popcorn!clever on his part as most people where drinking beer but also a lovely touch!
our wedding was amazing.the wedding planner,Paula, and her assistant(lovely lady with blonde hair)where fabulous.nothing was too much trouble and she was so helpful in making sure the day went smoothly!the photographer Maurico was hilarious and so much fun.our pictures came out brilliantly as he put us at ease straight away.
overall this is a 4star hotel but i honestly believe just a few more little finishing touches and a little bit of paint and new tv stands in the bedrooms and it would be 5star. the whole resort and everyone who works so so hard there deserve the biggest amount of praise!
we had the most fantastic wedding,loveliest wedding meal and photos and a very very very good honeymoon.i would highly recommend this hotel if you are thinking of staying in cancun!!!
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- Also Known As:
- Iberostar Cancun Hotel Cancun
- Hilton Cancun Hotel
- Hilton Golf Spa Resort Cancun
- Hilton Cancun Resort