Overall a good hotel: nice building design, lots of marbles, great looking lobby and bar, extensive grounds, nice pools, adequate rooms, good food –more variety at the lunch and dinner buffet would be welcome-, good service, good entertainment by the staff in the pool area.
Annoying details, 1) the limited use of the “free” WiFi. It works only in the lobby, but you have to log in with password every time you walk out of and come back in the lobby; 2) there is a charge for the WiFi in your room (poor reception); 3) no WiFI in the pool area; 4) check-out time is 12:00 noon. If your pick time to the airport is in the evening the hotel charges $10 for each hour of late check-out. Considering the hotel rates (certainly not cheap), WiFi in the room (lousy), and the late check-out option should be free; 5) lots of room for improvement of the evening show at the theater.
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- Also Known As:
- Iberostar Cancun Hotel Cancun
- Hilton Cancun Hotel
- Hilton Golf Spa Resort Cancun
- Hilton Cancun Resort