We recently stayed at the Iberostar Cancun for 8 days in October 2012. The resort was very clean, grounds well maintained,wait staff went at of their way to accomodate you especially Sergio Armando Ku-Yha in the breakfast buffet and Teresa who served drinks on the beach. Capitan Jorje of the wait staff went out of his way to make our stay pleasant. Nice beach and plenty of chairs there and at the pool. Star staff very friendly and full of energy. The only complaint was the room - it felt more like a regular hotel room with very little insulation between rooms - we had very noisy neighbors who liked to slam their closet doors, dresser drawers and front door. Complained at the front desk and was told no other room to move to until the next day but would be on the first floor. Asked about a room with a balcony and was told none available. Would highly recommend upgrading to a room with a balcony overlooking pool and the ocean.
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- Also Known As:
- Iberostar Cancun Hotel Cancun
- Hilton Cancun Hotel
- Hilton Golf Spa Resort Cancun
- Hilton Cancun Resort