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6,102
1,904
568
215
130
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Reviewed May 18, 2019 via mobile

i came to club med cancun in the middle of may and had the absolute best experience. to start, the resort is very well put together and overall clean and extremely well maintained. the sports teams were incredible, and had great people working there. the team that stuck out to me was the circus team. Atila, Ashley, Felix, and Manny were amazing people and were superior at their jobs. they made me feel safe about flying on the trapeze, while remaining humorous and entertaining. they were extremely supportive and i have never learned more tricks in only a week than i did with them. another great part of club med cancun is the teens club. Damian, the person who was in charge of the teens, was the most fun and humorous G.O. i have ever met. he always kept the teens busy with fun activities and was extremely kind and welcoming. the overall environment was beyond great, and i will most definitely be back soon.

Date of stay: May 2019
Trip type: Traveled with family
Thank Lilou P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Cancun, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review Club Med Cancun. We're glad you particularly enjoyed learning from the Circus Team and learned a number of tricks! Thanks for all of the GO shout-outs, they are sincerely appreciated. We look forward to seeing you again soon. The Club Med Team

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Reviewed May 18, 2019 via mobile

Everyone was very helpful and supportive. Felix was serious at times where he had to be but funny and supportive as well. Manny was very skilled and very nice. Atila was funny as well and very kind. Ashley taught us a lot. She taught us how to do the lyra and other circus skills. Damian was very funny, nice, and great. He never refused any activities and he spoke multiple languages which was very helpful. Eduardo was a great archery teacher. Overall, this was the best club med that I have ever stayed at.

Date of stay: May 2019
Trip type: Traveled with family
Thank Charline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Cancun, responded to this reviewResponded 2 weeks ago

Dear Charline P, we would like to thank you for taking the time to review Club Med Cancun. We're glad you found the staff to be very helpful and supportive - your shout-outs are sincerely appreciated, thanks for those! It's great to hear you enjoyed archery and learned some circus skills! We hope to see you again soon. The Club Med Team

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Reviewed May 18, 2019

The beaches were amazing with good activities. The staff was excellent especially Edwardo Cortes who made our stay better. The hotel itself is outdated . There are no jacuzzi on premises. The main pool is very old. There are nice ones located at aquamarina The food was ok for all inclusive. Our toilet quit working during our stay which affected most of the other units as well.

Room tip: stay in Jade area
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2019

We had a great, relaxing stay at Jade and enjoyed the quiet of the infinity pool and the excellent service poolside. Tennis lessons were well taught by Octavio and he kept us on the move on the court All in, it was a wonderful week!

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Alexandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Cancun, responded to this reviewResponded 2 weeks ago

Dear Alexandra R, we would like to thank you for taking time to review Club Med Cancun. We're glad you found a good balance of being active with Octavio playing tennis and relaxing along the pool! We hope to see you again soon. The Club Med Team

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Reviewed May 17, 2019

My family loves Club Med and Cancun is our favorite Village.

If you like tennis, you should look for G.O. Octavio. Great player and teacher for all levels.

Thanks again Club Med for a fabulous vacation.

Date of stay: May 2019
Trip type: Traveled with family
Thank IkerDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Public Relations Manager at Club Med Cancun, responded to this reviewResponded 2 weeks ago

Dear IKER, we would like to thank you for taking the time to review Club Med Cancun. It's great to hear your family enjoys your time at the village and particularly the tennis program! We hope to see you again soon.
The Club Med Team

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