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“Best of everything in Cancun”

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Club Med Cancun Yucatan
Ranked #22 of 177 Hotels in Cancun
Certificate of Excellence
Reviewed September 23, 2013

First, Club Med has the best location on the beach. There are separate areas for swimming, snorkeling and sailing/windsurfing.There is also a lagoon for water skiing. Second, the food is the best I've had on two different continents. Wine, mixed drinks and XX beer is adequate and included. Third, the GO staff are attentive without being overbearing. Although my DP and myself went during the rainy season, we were able to snorkel and sail most every day. Casey got us on the Hobie 16 before leaving and gave us a great lesson. Can't wait to get back.

  • Stayed: September 2013, traveled as a couple
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1  Thank shargue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,833 - 1,839 of 5,419 reviews

Reviewed September 20, 2013

If I'd have to describe my stay at this resort using only 1 word, it would definitely be "Fun"!
More into details, the food is amazing (not only for all-inclusive standards, but it is actually pretty good), the GO's are great (kudos to Chely at the FD and Mao in Sailing in particular), the shows and crazy signs are entertaining and the bars are awesome.
The cleanliness / general maintenance of the room can be improved but in all honesty, one does not go to a Club Med to stay in the room!
Drinks can be served at the beach and that deserves a 6th star! Great vacation, muchas gracias a todos!

  • Stayed: September 2013, traveled with friends
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Thank Alexandre N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

Top notch service, wonderful hospitality, luxurious accommodations .. Paradise. We stayed in the Jade (5 trident space). Well worth the extra money. The GO team was fantastic, attentive, funny, personable .. Overall experience: dream vacation. Will definitely come back!

  • Stayed: September 2013
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1  Thank Ghislaine411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

Went to Cancun for a week starting the Sat of Labor Day weekend. Opted for the Jade area and couldn’t

have been happier with it.

First the Pros: Jade is gorgeous and with low occupancy we had the large infinity pool nearly to ourselves, 95% of the GOs were just super and made our 4 year old feel like a star. In particular the Mini Club team deserves 6 out of 5 stars. I wouldn’t hesitate to follow Noemi and Jeff and the others to another mini club. The Jade accommodations were lovely (had a two room suite). Wifi at Jade was pretty good, too. Las Casuelas had good food. All the local staff, including the security guys every 25 yards or so, were quite friendly. Water ski staff were very nice to my wife and very encouraging. And the Aussie/Texan couple who manned the trapeze were so friendly and enthusiastic.

Cons: food at the buffet was meh, had to search for anything really good (and there were a few winners). With a 4 year old, only being able to go to dinner at 7pm just doesn’t work. Of course, on the last day Jeff the Chef du Village told us we could have gone to La Pergola between 4 and 7 and ordered anything off the menu. Nice to know, on the last day L We also had to make reservations for dinner at the steak house and the Mexican place every day despite the resort being booked only ~35%. Um, why?

Jade

From the moment we were greeted, we felt so much at home. Nadege, Ann Marie and Eduardo, were just terrific. Lovely modern rooms, big balcony, large closets, great shower, massive tub, comfy bed, dehumidifier and large flat screen? All great. The grounds were immaculate. Being at the very edge of the 24KM hotel zone, Jade felt like a private resort. The fully stocked bar poolside with hot and cold running premium drinks (included) all day and a repertoire of snacks after 5 was a very nice added bonus. The room service menu was limited but available nearly all day which definitely helped when hunger struck. Note, though that Jade is about as far from the mini-club as one can get. I think I walked miles each day going back and forth. But when your walk is surrounded by iguanas and very friendly staff, all good.

Food

Las Casuelas offered a yummy set of alternatives. We had both the buffet and the sit down there and it was quite good. Had read reviews of La Pergola and was frankly surprised at the quality of the steak – not Ruth Chris, but not Outback either. The buffet serves its purpose with a very wide assortment of everything you could ask for including of course a bread and dessert chef. I mentioned an allergy to shrimp and the head chef tracked me down to inquire and point me in the right direction. The continental breakfast delivered to your Jade room (I think $4 delivery charge) was exactly what we needed.

Activities.

What is there not to do? Every day we swam in the multiple pools and gorgeous ocean. Waterskiing, windsurfing (on dated equipment), kayaking, tennis, ping pong, Hobie cats, basketball, a moderately well equipped freezing cold gym (with lots of classes), trapeze… You can’t get bored here unless you try.

Mini-Club

Our four year old has done kids clubs elsewhere and was skeptical. But the GOs just put so much love on him, it was wonderful. Face painting, swimming, sand castles, trapeze, trampoline, reading, quiet time, meals together, “talent” shows and events. Could not ask for more your kids to have fun. Our son made friends with kids from France, New York… As he said, easy peasey.

Wifi

For geeks like me having robust wifi (included in our package) at Jade was helpful. Could easily surf the web. And using a 3rd party VPN software, he could watch his cartoons when he wanted. I heard wifi is not so speedy elsewhere

Quick travel notes

At the airport you will be accosted by official looking greeters who demand to see your transfer. If
you’ve arranged for transport through Club Med (and you should), ignore them and go find your service
outside. If you want to go to Coba or Tulum or Playa Del Carmen, renting a car is easy and cost us $100 for the day. (Can be arranged on site). And if you want to go the hotel zone for dinner (we ate happily at La Destilleria), a $20 20 minute cab ride can be arranged.

When you want to go do an activity (eat, movie…) go and ask the times of the people there. We had
so many instances of “oh yes, it’s open at 6:30” only to get there to find that the actual times were different.

A shout out to TravelWorld in Santa Barbara who arranged the trip and answered my 2010 questions.
Kudos to Tanya B.

One final final comment. Jade rocked. Made for a terrific lux vacation by a gorgeous sea.

Room Tip: Jade if you can afford it. Otherwise troll the boards.
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  • Stayed: September 2013, traveled with family
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2  Thank paul518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

My family does a lot of vacations, and this was one of the best in years, perhaps the best. I have been to other Club Med's (in April was at Turks) and several times to Punta Cana (and St. Lucia years back). This resort had superior service compared to the other Club Med's. There was free drink service on the beach and in the resturants they would get any drink requested (at others you have to get it, or they bring wine to your table). At the bar, despite the resort being at half capacity, there were multiple bartenders. As a comparison, during the night club in Turks there would be 3 bartenders and it would be a short wait, at Cancun they had 6 and no wait at all. Service was top notch at the resort. At the resort we water skied, wakeboarded, sailed, wind surfed, snorkeled, played boche, soccer and did the trapeze and all equipment and GO's were very good. The room was better than expected, with a small balcany (at Turks there is no balcany). We have also been to Beaches multiple times, and while Beaches is a bit more upscale and Scuba is included, the friendliness of the staff at Club Med is unmatched. We went for 5 days. It rained a lot, but it was still great. They let us release newly hatched sea turtles into the ocean one night. Mexican night they brought in vendors, a Mariache (sp?) band and a mechanical bull. Snorkeling onsite we saw many fish, an octopus and a large Ray, however overall snorkeling was just ok as the reef is kind of beat up. Perfect location in Cancun with the swimming beach protected by land on the side so it was nice and calm. Never a reason to leave the resort over 5 days (other than a walk down the beach) and spent no additional money. On this trip we had 13 of us and everyone had an excellent time.

  • Stayed: September 2013, traveled with family
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12  Thank ginericw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

Jeff SABAPATHY (Chief) and the Leisure Manager (Nadedge) have a great team!!! My favorite team was the wind surfing team (Cassey D., Brit, Mao Julio and Mario) .. .great instructors, fun people. Betinha's laugh is hysterical and worth at least one trip on the flying trapeze. Even the restaurant personnel where extremely attentive (Tony, Cealy et al). Julie and Paula at reception provided me with an umbrella and humor when it began to rain. I had been to that resort 12 times before when it was an adult only village and once before as a family village. It is well maintained. I observed constant maintenance and detailed repairs going on. My room was clean and I had plenty of towels. Jinn (Fitness) will work hard even if you are the only one in his class. Joe and Josh are entertaining. Great food selection!

Room Tip: I stayed between the wind surfing and the main restaurant. You may ask to stay closer to the tennis...
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  • Stayed: September 2013, traveled with friends
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1  Thank WavesUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Returned about a week ago from a vacation at Club Med Cancun and we had a wonderful time. The activities there just can't be beat - we had a fantastic time trying out everything we possibly could (only thing we missed was tennis - we're not morning people and it just got so hot!). The location is also amazing - being on the corner of the hotel zone means they have a HUGE beach area, and plenty of room for their own snorkeling, sailing, kayaking, and windsurfing.

The only downsides to our trip were A. the number of children at the Cancun resort and B. taking several days to figure out the swing of the club med experience! Once we did, it was great - meeting G.O.s from all over and hearing about their experiences was great. I want to give a shout out to Stacy and Chad from circus for convincing us to even try trapeze (only took three days) and for being generally awesome people! We had a great time with them and were lucky to get to know and hang out with them!! Another shout out to them and the rest of the circus team for being wonderful with trapeze classes as well and also FANTASTIC performers. The circus show was by far our favorite :)

Miss it already and can't wait for our next club med trip!

  • Stayed: August 2013, traveled as a couple
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2  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med Cancun Yucatan

Address: Punta Nizuc, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Cancun
#15 Romantic Hotel in Cancun
#19 Spa Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#22 On the Beach Hotel in Cancun
#26 Business Hotel in Cancun
Price Range: $300 - $1,095 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Club Med Cancun Yucatan 4.5*
Number of rooms: 436
Official Description (provided by the hotel):
Discover the wonders of Mexico in this environmentally friendly all-inclusive family resort nestled on a pristine stretch of world-famous Mayan Riviera beach. Travel to Club Med Cancun Yucatan with your family to enjoy a carefree all-inclusive vacation amidst the sumptuous amenities, natural beauty and a relaxing atmosphere that make this unique family resort as breathtaking as it is adventurous. Uncover a fresh perspective on the charm of the Mexican culture and experience a vacation filled with enhancements for the entire family. There's so much about this newly redesigned resort that will touch your family for years to come: refined accommodations, excursions* to Mayan archeological sites, a new Club Med Spa by Comfort Zone*, 3 restaurants including 1 fine Mexican dining venue and 1 serving worldwide specialties, and more. ... more   less 
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Also Known As:
Club Med Cancun Yucatan Hotel Cancun
Cancun Club Med
Club Med Cancun Resort

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