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Club Med Cancun Yucatan
Ranked #24 of 175 Hotels in Cancun
Certificate of Excellence
Stratford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved it”
Reviewed October 30, 2012

We just returned from a super special two weeks at Club Med Cancun. Cancun is our favorite club out of the three we have visited. This trip we were quite impressed with Zani chief of village. She was very approachable and seemed well liked by the GOs. Sometimes, like our trip in December last year to Punta Cana, the chief of village can be a prima donna. Not Zani. She was right there doing skits, crazy signs, greeting people on the beach etc. She said she is leaving Cancun in a few months, it would have been nice to see her again when we return to Cancun in the spring.
The village is amazing and totally fun. You name it, they have it. We especially enjoyed snorkeling. Francisco was a great at helping with equipment, suggesting places to dive and dancing in the back row during shows.
The land sports were a blast. Every morning we power walked with Marc or Jona and each had a different route and style. The same can be said for the way they both conducted aqua fitness. You have so much fun you don’t even realize you are getting in a serious workout. They also both did volleyball and made everyone feel welcome, as well as giving pointers on serves and returns.

The circus team of Betinha, MadMax, Alexander and Oliver were probably the best team Club Med has ever assembled. I don’t know how they find the energy, but they fly all day and dance (and perform) all night. They are patient and caring and take the time to coach everyone young and old. I know for a fact they stayed 45 minutes longer than they had to, to accommodate people who were leaving the next day and wanted to accomplish one last trick. Needless to say MadMax is a legend at Club Med and is one of the nicest, most humble people I have ever met.

Zoro, Monsey and Annie in water-ski were amazing and were able to get me up on skis after 20 years of not skiing. Other GOs we encountered who were awesome were Gerry, JC, Massimo and so many others who’s names escape me. I have nothing but positive things to say about this club and it’s entire staff including the chefs, the waiters and waitresses and the “beach boys” Eddie and Georgie.
I would highly recommend this club for truly memorable vacation.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank Bill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, November 1, 2012
Dear Bill A,
Thanks for the kind words! We love when our guests have an amazing experience and it thrills us to hear our Club Med Cancun resort is your favorite! We're especially glad you found our activities, staff and circus to be wonderful. We're so glad you loved your vacation, and we hope you visit for a 4th time soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Dallas, Texas
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 30, 2012

Very nice place, keep in mind is European. The landscaping is gorgeous. Use Google maps while choosing a room, the best unobstructed ocean views are from the Granate and Jade buildings. The advantage of the Jade building is your own concierge and private infinity pool with direct ocean view; if going for the extra expense of Jade, book Ocean views only, otherwise you are paying extra to look at a road. Food is good, there are two other restaurants: Mexican and Steakhouse( not a 5-star steak). You may get tired of the Buffet after a while. The Camp Counselors( a.k.a. G.O's) do a great job at keeping you entertained and are very helpful. The night shows are not Broadway level but you will have a great time with an open mind. The kids club is the real winner, the staff is dedicated and you can see they love being around children, they have so many activities that we felt comfortable with the children spending time without being uncomfortable or feeling abandoned. Excellent place to learn Windsurfing or Catamaran; if you are a novice, do yourself a favor, DO NOT GO ON YOUR OWN, is not uncommon to overhear comments about people being left stranded. Rooms are spacious but not luxurious, so unless you are in a honeymoon and plan to spend time inside the room(sorry no ceiling mirrors) it should not be an issue. You can exchange Dollars for the local currency at the Reception. Security is top notch and should not be a concern. There is an infirmary with a doctor just in case. Alcohol flows without restriction, the cocktails may not be what you are used to but is not because of lack of alcohol. Look for Alfredo for your cocktails. Overall, great experience, will do it again.

Room Tip: Granate and Jade Buildings for the best unobstructed Ocean views.
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank long_horace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, November 1, 2012
Dear long_horace,
Thank you for sharing about your stay at our Club Med Cancun resort. We are so glad you had a fantastic vacation and that our staff, entertainment, Kids Club and activities exceeded your every expectation. It also makes us so happy you enjoyed windsurfing! Thank you again for posting a review, and we can't wait for you to visit again!
Kind Regards,
Your Club Med Team
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Bloomfield, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 21, 2012

September 20 to 28, 2012 - This was the early part of the low season - me and my wife prefer to take vacations after the big crowds have had their fill. We are both 50+ travelers.

I could write a very long review describing all the nice things we experienced but I don't have that kind of time, so here are some highligts. We hope you find them useful.

1. Some of the memorable people we met include GO's Indira, Aurelie, Ana (main restaurant) and Claudia.. What a nice bunch of people. Also had the opportunity to share a dinner with Cedric, the Chief GO and had a very pleasant conversation with him.. We were also very impressed with the overall level of energy and effort of the staff in general in making you feel welcome and comfortable. Every service interaction we had was a pleasure, from the moment of arrival right through departure. One of the restaurant workers stood out, Yibran (Las Casuelas and La Pergola) he was extremely friendly and attentive to our needs. We took advantage of the tennis lessons and found it worthwhile. The tennis instructor (Natalia?) was very good and helped us to identify key areas we need to improve. The Chief De Ville - Zani (?) is really something to see. Unbelievable amount of energy and suport from her team, higly skilled at setting the house "on fire" . With her and Cedric leading the entertainment you can't help but to get up and dance.
1.a - Loved the iguanas.

2. Tours - We did the Chichen Itza and the Coba/Kantun Chi tours. First class all the way. Both tour guides were top notch. Tour guide Anja was our favorite; what a nice lady. Both guides were very knowledgeable, willing to share and experienced at dealing with customers. We were favorably impressed with how Club Med selects their drivers and tour operators. Clean safe vehicles with seat belts and very courteos, safe and professional drivers. Yeah, I like that.

3. Architecture and design/decor. Visually very pleasing, too many details to mention just beautiful.
4. Food - wide variety no problem in finding something you like.The chimichurri sauce we had at the steak house was so good we put it on top of of the steak and loved it. Drinks - You have to try the Xtabentun (we liked it to add flavor to mineral water or by itself on the rocks) and the Micheladas oscuras.
5. Entertainment - The theatre was nice in itself, the shows were definitely worthwile and fun. The "kids" put a lot effort and many of them are truly talented. Staging, costumes and choreography are all nicely put together and add to the overall quality of the entertainment.
6. Value for money. No-brainer, hands down winner.
7. Beaches. Unbeatable location - period.
8. Rooms (deluxe ocean view with private lounge). Loved it.
9. Overall - would definitely recommend.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Oscar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, October 24, 2012
Dear Oscar R,
Thank you for posting a review about our resort. We are ecstatic you had such an amazing vacation and that our staff, activities, dining options, entertainment beaches and so much more exceeded your every expectation. It also gives us pure joy to know you'd recommend our resort to anyone. Thank you again for sharing about your stay, and we hope to see you again in the future!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2012

This was our 5th trip to the Club, each trip is better than the last. Everything was perfect, Resort is beautiful, beach unbelievable, food selection very good. The entertainment in particular "Beth Williams Rock Music" was the daily highlight great vocals and music selection by request of the members. If Beth did not know a tune you would never know it, she and her guitarist were GREAT!.

Would highly recommend this club for couples,families & Great Friends.
RMB/Bayside, New York

Room Tip: I suggest an Ocean view, 2nd or 3rd floor
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, October 24, 2012
Dear Robert B,
Thank you for taking the time to share about your stay at our Club Med Cancun resort. We are pleased to know you had a marvelous 5th visit and that you found our dining options, beach and facilities to be great. It also makes us so happy to know you found our entertainment to be spectacular! We're so glad you had an amazing vacation, and we hope you visit again soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 19, 2012

My first time at Club Med Cancun was for my honey moon (6 years ago) and it was great!!! This time, I went back with my husband, my two kids and family in law (we were 15 in total) and WE HAD A BLAST!!!! It's the best place for everybody: Children and Adults will always have fun - no matter what age they are!!!
Every thing is perfect there: allocation, food, activities and specially people (We met very nice GO's - people that open their heart and make you feel like as part of a big family - no matter where you come from.....this is the best asset they have)
I would go back 100 times.....it's the best place over the world!!

Room Tip: Near the swimming pool you are closer to the main activities
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  • Stayed October 2012, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, October 24, 2012
Dear Nicole W,
Thanks for the review! It gives us great joy to know you and your family had such an amazing vacation and that you'd return 100 times! We're so happy our dining options, staff and activities surpassed your every expectation. We hope to see you again soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2012

Club Med is the best concept that anyone can ever imagine for a perfect vacation.
All activities are walking distance, beaches are spectacular, food was amazing, service and rooms were perfect. Recommended 100%.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arnaldo r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, October 24, 2012
Dear arnaldo r,
Thank you for sharing about your stay at our Club Med Cancun resort. We love when our guests have a fantastic experience and we're so happy to hear you think of Club Med as the perfect vacation! We're also so glad you found our activities, beaches, dining options, facilities and service to be terrific. Thank you again for taking the time to post a review, and we hope to see you again in the near future!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
IRELAND
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 15, 2012

Club med is everything you expect and more.
Club med cancun is a very large property with something for everyone from tennis,walking,sailing,gym,dancing,waterskiing and not forgetting the wonderful shows.
Food is the same top quality in all Club meds we have visited a number in excess of 14.
We had a beachfront deluxe room which had postcard views very clean and modern.
The staff offer a different element because they are so friendly and helpful or in Irish terms good craic.
Special Thanks for Go Staff Chief: Zani Tennis: Elle Waterski: Poblo and of course Karen with the wonderful smile Landsports: Marc old style Club med Go's...
Wish i was still there...but sadly have to wait for next year !
Only problem was i could not book for next year during my stay there.

Room Tip: Beach view rooms offer stunning views
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BAILEATACLIATH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review, October 24, 2012
Dear BAILEATACLIATH,
Thanks for the kind words! We are thrilled to hear you had such a fabulous vacation and that our dining options, staff, facilities and activities exceeded your every expectation. We're especially happy to hear you've visited Club Med so many times! Thank you again for posting a review, and we can't wait to see you next year!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Med Cancun Yucatan

Property: Club Med Cancun Yucatan
Address: Punta Nizuc, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Cancun
#15 Romantic Hotel in Cancun
#20 Spa Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
#27 Business Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Club Med Cancun Yucatan 4.5*
Number of rooms: 436
Official Description (provided by the hotel):
Discover the wonders of Mexico in this environmentally friendly all-inclusive family resort nestled on a pristine stretch of world-famous Mayan Riviera beach. Travel to Club Med Cancun Yucatan with your family to enjoy a carefree all-inclusive vacation amidst the sumptuous amenities, natural beauty and a relaxing atmosphere that make this unique family resort as breathtaking as it is adventurous. Uncover a fresh perspective on the charm of the Mexican culture and experience a vacation filled with enhancements for the entire family. There's so much about this newly redesigned resort that will touch your family for years to come: refined accommodations, excursions* to Mayan archeological sites, a new Club Med Spa by Comfort Zone*, 3 restaurants including 1 fine Mexican dining venue and 1 serving worldwide specialties, and more. ... more   less 
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Also Known As:
Club Med Cancun Yucatan Hotel Cancun
Cancun Club Med
Club Med Cancun Resort

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