My husband and I spent 6 incredible nights at this Hotel and loved every minute. I read every review before we went and some of them did make me worry a bit. Luckily the experience exceeded all expectations. Upon arrival we immediately were greeted with a smile and cheerful attitude. The check in was so easy. We had flown 3 and half hours from Baltimore where we left temperatures in the low 20s, We were in our gorgeous room by lunchtime changing in to our bathing suits and just rushing to get outside in the warm weather. I did take the advice of reviewers and emailed ahead of time and requested an ocean front newly renovated room on the 7th floor. They are going to start renovations on all other floors soon. Our room was so lovely and clean . Loved the covered balcony too. I have read about the coffee situation. Well, if you work out you can go to the really nice gym and they serve free coffee. The bathrooms there are fabulous, My hubby and I both enjoyed using the showers after working out. We also loved ordering a small pot of coffee from room service. A small pot served both of us 2 nice cups and was only 10 bucks and then you can enjoy watching the incredible sunrise on the balcony. The pools are heated which I just loved. We would usually go to the beach in the morning after having a yummy breakfast at the Café. Loved sitting outside. Later in the day I would come up to the pool for a swim. The ocean water was a comfortable temperature too. Did not rent a cabana, just wasn't something we thought we would need. We preferred sitting closer to the water and had umbrellas for shade if needed. Plenty of chairs, never an issue. The food in every restaurant outstanding. We ate in Fantino , I had mentioned the soufflés, I didn't know they were served in the Club grille only. Well, it is a Ritz!! Our waiter, Juan, ordered one for me, chocolate. Unbelievable. So of course the next night at the Club grille I had to have the grand Marnier soufflé. So good. The spa was the best spa I have ever been to. They treat you like you are the only one there. There is a personal valet who follows you throughout the experience. Take my word for it, book a treatment. It will not disappoint. My hubby booked a scuba dive thru the outfit on site. It was a nice trip, good boat and very knowledgeable divemasters. Do not hesitate to go to this beautiful resort. The staff is amazing , happy and seem to love working there which says to me that they too are treated well. That is important to me. Thank you to all of the staff for making our winter vacation very special.
- Official Description (provided by the hotel):
- Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, our Cancun hotel resort features 363 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. ... more less
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- Also Known As:
- Ritz-Carlton Cancun Hotel Cancun
- Cancun Ritz Carlton
- Ritz Cancun