This has been our perfect hotel for many years but many things have been declining and it needs to be brought back to its 5 diamond status. This hotel needs and update in many aspects to compete with modern views. For example, better entertainment and a change of ambiance music, it's just to mellow every single day. Staff aren't as friendly and accommodating as in the past. Older staff that we even know by their names havent change but many of the new staff simply dont make guest feel unique as in the past. The pool it's pretty but needs to be renovated too, many of its mosaics are falling apart. The music in the pool is always the same nothing different same monotony every day. Staff at the pool arent as helpful either I was there for almost 20 days and no one even offer to carry my towels and fixed my lounge bed or asked me if I wanted to order a drink. I had to look for my own spot and walk around to find a waiter. The tub and bathroom area in the rooms are rusted and old, the mirrors in the bathrooms are falling apart. We had to asked them to change the rugs because they were filthy nasty with old big spots. Some of the AC in some rooms arent working properly either so we had to request to be moved in the past. We had noticed these changes in the past years that we even thought the hotel was transferred to a new company. However, I think our complaints arent seen as constructive criticism and as a way to improve to your previous high standards obtained in the past.