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“Spring Break get a way” 4 of 5 bubbles
Review of Fiesta Americana Condesa Cancun All Inclusive

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Fiesta Americana Condesa Cancun All Inclusive
Ranked #20 of 181 Hotels in Cancun
GreenLeadersGold level
Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Spring Break get a way”
4 of 5 bubbles Reviewed April 22, 2014

My daughter and I traveled here for spring break 2014. The hotel was beautiful and well maintained. The pool and beach area were fabulous and clean. The staff was very friendly and helpful. The food and restaurants were good. The only complaint was that 2 of our days there we didn't have hot water. We enjoyed our stay and would go back.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EM1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,633 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,752)
Date | Rating
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  • Danish first
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English first
Mansfield, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 22, 2014

Just returned after a week with 3 moms and 5 high school senior girls! We had a blast! The facility was kept clean, the staff (especially Sarahi was superb!) Everyone was very responsive to our needs and answered all of our questions. There is lots going on each day at the pool and plenty going on at night around the resort. Beautiful beaches, plenty of chairs on the beach, plenty of people to watch, but not crowded. Go early to the pool if you want a chair there and guard your seats in the early hours. We would highly recommend this all-inclusive resort, it's worth the money!

Room Tip: Spend the extra money to get the view you want!
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  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TammyH1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 22, 2014

First time in Cancun and couples trip! Great hotel for all inclusive. Even though no reservations are taken for the restaurants, we never had to wait long usually not at all. The open bar was a great deal for us too! The room was clean, staff was friendly, and loved the champagne greeting--a nice touch!

We sat through the vacation owner presentation to get some discounts, while we were told it would be 90minutes it took well over 2 hours--that was probably the only annoying thing about the trip. We just wanted the discounts they offered so it still worked out. We did the Explorer Park which in hindsight is worth it even if you pay full price--go at night, its awesome! We also were given 2 for 1 massages ($100USD for both) and had them on the beach.

We used Happy Shuttle as our transportation to and from the airport, I highly recommend. They waited for us even though it took 2 hours to get through customs.

Overall a great place to visit and I would recommend this hotel.

Room Tip: We paid a little bit extra for the ocean view--worth it! We were on the 6th floor and it was great.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Gismonimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 22, 2014

My mother, my self and my 17 year old son just returned from a 9 day stay. We had a fantastic vacation with plenty of relaxation time. We have taken a cruise every year for the past ten years, we decided to try something different this year. We were a little apprehensive but were pleasantly suprised at how much we loved Fiesta Americana and the all inclusive concept. The grounds are beautiful, we had an ocean front room which was absolutely breathtaking. The resort offers many different activities throughout the day, if you wanted to be active something was always going on. They had water areobics, games, yoga, trivia games, a circus and many more. The pool is very big, it never felt crowded. The beach is perfect, beautiful and clean. Our favorite part of the resort was the food. SOOOO many options. We ate all the different restaurants and used room service. They were all fantastic but our favorite was the mexican restaurant. We had fantastic service from Alberto, one night he made Banana's Foster right at our table! We didn't expect such excellent service from an all inclusive resort. Tips are not expected but I am sure they are appreciated, we felt the staff deserved every tip we left. The staff was so happy and helpful , making our trip very relaxing. The location of this resort is perfect, Aqua World is across the stree if you want to dive or snorkel. We also took an excursion trip that picked us up at the hotel. Overall we had a fantastic vacation and will stay again.

Room Tip: Ask for a balcony you can sit on, some rooms have juliette balconys.
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  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 22, 2014

I went with a friend of mine for a "girls week" of fun in the sun and it was that! From when we arrived and got our cab to the resort, it was an wonderful trip! The entire staff was friendly and very helpful and the food was very good (especially at the Asian Cuisine Restaurant -- YUM!!). I highly recommend it for a relaxing, laid back time. There is still plenty to do if you want to go explore Cancun (and that's what I'm going to do next time!!). It's also a great place for families to go and relax and there are enough activities for everyone of all ages. Our server (Juan Jose Hernandez) was the best at making us feel welcome!

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kristi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 21, 2014

My wife her sister and husband and myself have gone on over 15 vacations together every April vacation week. We have been to mainly Jamaica and predominately Dominican Republic( Punta Cana). This year we ventured to Cancun and were amazed as to how wonderful the whole package was. The flights were on time-believe it or not- American Air , the transfers were great and the hotel was superb. We are pretty fussy yet this place( Fiesta Americana Condesa) was simply the best we ever visited. It was spotless, the staff magnificent ( especially but not limited to Chef Carlos Ortiz, Captain Daniel, Armando, Hostess Fabiola,Fernando, Claudia, Claudio and Angel). The food was superb-very Americanized and delicious. The property was breathtaking. I would recommend this trip to anyone and give it a 5-star. We booked this through Liberty Travel, Meriden, Ct ( Caren McCarthy).

Room Tip: ask for Ocean View
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  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joma1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Connecticut
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 21, 2014

Just returned from a week at this great resort ... we traveled with another family which made the event even better. 4 adults, & 4 kids (6-10) made for an awesome time... beach was perfect!

The hotel and grounds were extremely clean, all the employees were nice & friendly... and most of all it was very safe. The food on site was good to great depending on where you ate (for all inclusive i felt more towards great quality).

A couple important items... Guys you need to bring long pants and closed toe shoes to eat at the Italian restaurant... I was not happy to have had to purchase them from a mall during my vacation. While everyone was really nice, I felt the restaurant hostess was quite rude (only person at the resort i had a problem with). I will say that after I was asked to leave the restaurant the first time (for not having pants) it was not done professionally, however the hotel management was very responsive to my complaint and helped remedy the situation and provide my family with an equally attractive dining alternative.

The fitness center will be a disappointment to those used certain amenities, but it works good enough for vacation.... I would hope that in the future they would consider upgrading this portion of the property.

All in all, a great vacation... would go back again to the same property!

For excursions... we headed to Wet n' Wild for the day... kids loved it... look online for 50% discount (by booking in advance) ... we also did the Jungle Tour across the street, which was a fun experience....

Room Tip: Wait to upgrade until you get to the hotel... you will score a much better deal! We went from a bas...
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  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank mcsorleys911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Property: Fiesta Americana Condesa Cancun All Inclusive
Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cancun
#8 Romantic Hotel in Cancun
#12 Business Hotel in Cancun
#17 Spa Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun

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