Let me start of by saying GReat GReat Service.. This was my 3rd time traveling to Cancun but this time it would be more special since my husband and I decided to renew our vows for our 10 year anniversary. So I contacted the hotel and immediately received a response by Lisbeth Cruz the wedding coordinator (adorable) who let me tell you she did an awesome awesome job made it super special and I did not have anything to worry about. From the time we arrived we received a hand massage while getting our room. Then when we arrived our room had beautiful flowers and champagne waiting for us. Not just the first day but every day we had something special in our room. The ceremony and the after dinner set up where spectacular. I had about 14 family members who also stayed there and they absolutely enjoyed. The food is really good specifically the Cevicheria super super good. The staff OMG is extremely courteous they always offer to help you carry your plate in the buffet. Staff members that I could remember names were Reily, Xumix (sorry not sure if this is the way you spell it) The restaurant manager was also incredible. I mean I wish I could name them all but everyone was super attentive. In the Mexican Restaurant, the Japanese and the Cevicheria their response was it is a pleasure to serve you. The pools are amazing it is not one of the newer hotels but let me tell you they make sure it is extremely clean and welcoming. Every guest that I would engage in conversation with would state the same they loved it and would definately come back. I can not wait until we return this will be my hotel of choice when I go to Cancun. Hope the review helps. :-)
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- Also Known As:
- Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
- Fiesta Americana Cancun
- Cancun Fiesta Americana Resort
- Fiesta Americana Condessa Cancun