Husband & I spent 4 days @ FACC for our anniversary. We had a wonderful time! We didn't want to come home. The staff all were friendly & didn't hestitate to help you with whatever you needed.
At the pool:
We enjoyed our time at the swim up bar, Erik & Niymeso (not sure about the spelling) they were always friendly & kept our drinks full. If you want the top shelf liqour like Ablsoute you have to ask for it.
There were plenty of chairs available didn't have to get up at the crack of dawn & play the towel game. The service at the pool was great both at the swim up bar & while laying on the loungers. Activity team did have activites going on throughout the day such as Bingo & dancing lessons. There are two pools one upper & one lower. The lower one has the swim-up bar & the upper pool is an infinity pool. During our stay there were not many children, but the ones that were there mainly stayed in the upper pool area. Don't forget to try the fish & shrimp tacos with the chipotle mayo. There is also an snack bar which serves food such as hamburgers, nachos, & french fries, etc. which hit the spot after having a few beverages. In addition, everyday they will have two chefs grilling by the loungers, while we were there they grilled chicken & made a big pan of paella, however, we didn't get try either.
Check-in & Check-out: Both were fairly quick & easy, no problems. Once you get off the escalator the time share people come at you asking your name, they have list who will be checking in that day & she said to come talk to her after we check in & she would give us tour of the hotel. Avoid this, after checking in go straight with one of the bell hops who will take you directly to the room. If you get stuck with one of the timeshare people just tell them your not interested & they will leave you alone. I had requested an upper room with large balcony & it was fulfilled. Husband & I were facing the pool area with some trees blocking it, but it gave us some privacy which was nice.
Rooms: The rooms were clean & spacious, yes the bathroom is small but workable.They provide you with bottle water for the rooms, but it is safe to drink the water at the resturants, lobby, & pool areas it is all filtered. Housekeeping did a wonderful job every day. One night they decorated our room with roses & had bottle of champagne for our anniversary. It was beautiful & nice touch:)
Resturants: We went to the Mexican resturant for our anniversary. Our waiter brought us a cake that said Happy Anniversary on it in Spanish, which was nice. We went to this resturant twice. Husband & I both liked the toritilla soup, enchilladas, & quesidilla. Husband had the beef skewer & he liked it. I had the surf & turf it was alright it tasted more asian than mexican to me.
Asian resturant- It was good, the spring rolls were good. The Italian resturant was our favorite.
None of the resturants take resversations so first come first serve. The Italian gets busy & guys must have a collar shirt on. We did not eat the buffet for dinner or lunch.
Lobby Bar- Juan a bartender was great, he was so friendly & always looking out to see if husband & I needed anything, along with Yessica who always had a smile on her face.
Spa-We had resort credit & used it for 30 minute message for both of us, we did have to pay extra but it was of worth it. We both had great messages from Richardo & Carmen.
Overrall the hotel is nice kept up well, clean, the food was good, & staff were great! I highly recommend this resort espeically for the price. I wish I was still there right now!
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- Also Known As:
- Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
- Fiesta Americana Cancun
- Cancun Fiesta Americana Resort
- Fiesta Americana Condessa Cancun