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Reviews (126)
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Reviewed 2 weeks ago via mobile

We visited this park in Sept 19 and thoroughly enjoyed the experience. You start with ziplines and then an aerial assault course before taking speedboats out to the Coral for skuba diving. You get to drive your own speedboat which was lots of fun and the snorkelling was easy with loads of amazing fish to see.

Shout out to Miguel and Raul who looked after us on the boats and snorkelling.

The activities finish with some Mayan culture and rituals before what was a tasty lunch. I would do this again

Date of experience: September 2019
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocketCS, Director de Relaciones Públicas at Parque Maya Tours, responded to this reviewResponded 1 week ago

Dear James H

We would like to thank you for your stay at Parque Maya Tours, we will be glad to have enjoyed your stay and to have had an incredible experience in the Tour, we will send your kind comments to Miguel and Raul.

Thank you for taking the time to write your opinion, we are delighted to know that I enjoy this experience, we appreciate your kind recommendation.

We hope to have you again soon with us to live a new experience
Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Just returned from a fabulous day out at the parque maya after doing their zip line, speedboat and snorkelling tour booked via our hotel. The staff at the site were excellent from start to finish. Lockers were available for a $5 refundable charge.

It started with a short video on the Mayan heritage and key site. We then moved onto the zip lining. There were clear instructions from the staff on what and where to do it. and the instructors themselves were a great laugh with jokes to ease any initial nerves. The zip lines were great fun and throughly enjoyed.
We then moved onto to speedboats and after receiving our life jackets and flippers for the snorkelling we were introduced to our guides for this part of the tour. Our guide Miguel gave clear safety information in both English and Spanish on how to drive the boats and the signals needed whilst driving the boat. We drove the boat through the lagoon at speed and then a bit slower through the mangroves which was great fun.

We then arrived at the snorkelling point and Miguel tied the boats together, gave us our masks and asked us to follow him into the water. Once again he gave clear instructions including not to touch the coral in case we cut ourselves. We swam around the reef for 25 minutes which initially sounded short but was just right in terms of tiredness, especially for the children.

Back on to the boats via a lift up from Miguel and off we went back through the mangroves to the jetty we started at.
Overall really good day and highly recommended

Date of experience: August 2019
Thank Yorks76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocketCS, Director de Relaciones Públicas at Parque Maya Tours, responded to this reviewResponded 1 week ago

Good afternoon JS76Huddersfield

We would like to thank your for your stay at Parque Maya Tours, we're glad you enjoyed your stay and that you amazing experience of Tour, we will send your comments to our staff Miguel.

Thank you for taking the time to write your opinion, we are thrilled to know you lived this experience,we will send your kind comments to our staff

We hope to have you soon again with us to live a new experience
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Great tour, very close to the hotel area. Outstanding staff, equipment in great conditions, safety and confidence that's what I look for my family, and this place give you that. Love the speed boat, I probably went too fast, my boys love it.

Date of experience: August 2019
Thank JorgeTravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocketCS, Director de Relaciones Públicas at Parque Maya Tours, responded to this reviewResponded 2 weeks ago

Good afternoon JorgeTravel123

we would like to thank your for your stay at Parque Maya Tours.we're glad you enjoyed your stay and that you enjoyed your Tour.

Thank you for taking the time to write your opinion, we are thrilled to know you lived this experience along with your family and that they were delighted.

We hope to have you soon again with us to live a new experience.
Best regards.

Report response as inappropriate
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Reviewed August 9, 2019 via mobile

My son and I did the 5 activity adventure jungle package and loved every bit of it. All the activities allowed sufficient but just enough time before it would get boring. Also the activities were neither too hard nor too easy. It was a perfect package.

The guides were super friendly and provided excellent service. The zip lining, rope bridge walk, speed boat snorkeling culminating with the Mayan ritual and a delicious lunch is a great bargain. Certainly a highlight of our Cancun trip.

Date of experience: August 2019
Thank thirum00rthis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocketCS, Customer Service at Parque Maya Tours, responded to this reviewResponded August 16, 2019

Good afternoon thirum00rthis


We would like to thank your for your stay at Parque Maya Tours.
We're glad you enjoyed your stay and that your Tour.

Thank you for taking the time to write your opinion, we are thrilled to know you lived this experience,we will send your kind comments to our staff.

We hope to have you soon again with us to live a new experience
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2019 via mobile

Family of 16, we book this using our resort credit at moon palace. 4 hour tour. Kids had fun with the zip line and the mangrove boat tour. We did this on the last day and it was great, and relaxing. It came with a small lunch after the tour.

Date of experience: August 2019
Thank trystenn2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocketCS, Customer Service at Parque Maya Tours, responded to this reviewResponded August 16, 2019

Good afternoon trystenn2016

We would like to thank your for your stay at Parque Maya Tours.
We're glad you enjoyed your stay and that your Tour.

Thank you for taking the time to write your opinion, we are thrilled to know you lived this experience,
We hope to have you soon again with us to live a new experience

Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2019 via mobile

Great people and everything just long enough that you had a great time but just short enough the boys were never looking for the next thing. Really awesome day. Raoul, Victor, Armando awesome job. They let those of us that were comfortable go for it and super understanding of those that needed support.

Date of experience: August 2019
Thank K767ATsimonb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocketCS, Customer Service at Parque Maya Tours, responded to this reviewResponded August 16, 2019

Good afternoon K767ATsimonb

We would like to thank your for your stay at Parque Maya Tours.
We're glad you enjoyed your stay and that your Tour.

Thank you for taking the time to write your opinion, we are thrilled to know you lived this experience,we will send your kind comments to our staff Raoul Victor and Armando

We hope to have you soon again with us to live a new experience
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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