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“Delicious table side guacamole!”
Review of Hacienda Sisal

Hacienda Sisal
Ranked #49 of 1,174 Restaurants in Cancun
Certificate of Excellence
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children, Large groups
Dining options: Dinner, Late Night, Breakfast, Lunch, Buffet, Reservations
Reviewed April 22, 2018

We took our teenage children here and everyone had a great meal. Alvaro was our main waiter and he was assisted by Eusebio and Armin. Everyone was so friendly and accommodating! We celebrated a birthday and it was quite the treat! Food was delicious from appetizers to dessert!

    • Value
    • Service
    • Food
Thank 2xmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 - 172 of 1,929 reviews

Reviewed April 20, 2018 via mobile

In the hotel row of Cancun you can find a beautiful Hacienda with some of the best Mexican food in town. Try a great Queso Fundido appetizer, Mayan dishes,and of course traditional Mexican dishes. Service is the best as is the setting. For a great finale enjoy some of their desserts.

Thank raulad2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2018 via mobile

We are staying at the Sands so Sisal is usually a must. Our waitress, Gabriela made it a fun time as well. She made app and dinner recommendations that were spot on. The salmon with orange glaze was quite good. The guacamole appetizer with carnitas was very tasty. Others in the group had fajitas that where large and tasty.

Thank MikeyZ56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2018 via mobile

We have eaten at Hacienda Sisal 4 times in the last 2 weeks. Guacamole is the best anywhere. Fantastic service! Gabriela is professional, courteous, efficient and knowledgeable. She made several good recommendations and handled our large group expertly. Hacienda Sisal is always excellent.

Thank DBS927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2018 via mobile

We visited Hacienda Sisal as part of our all inclusive package from the Royal Sands. Upon arrival, we were pleasantly greeted by the ladies out front and immediately seated. Our waiter, Wilberth- “Wil”- greeted us right away and made recommendations from the menu, and helped my mother in law choose a wine based on her tastes. Most of the dishes on the menu are included in the all inclusive, but some have a small upcharge- $8.50 USD to have a flat iron steak, just over $10 for surf and turf- not bad!

Two in our party did the flat iron steak, while I opted for the surf and turf- a filet and lobster tail. We had queso fundido appetizers and side Caesar salads to start, both of which were delicious. The main course came out just as we finished the starters, so the timing of service was perfect. The dishes looked amazing- both were served with a side of mashed potatoes and vegetables. Everything was fresh- no canned or frozen veggies in sight.

The steaks were a little undercooked from what we ordered, but they were delicious and we ate them as they came. Wil offered to have them fixed, but we declined. My lobster tail looked beautiful, but was a little off- very chewy and wouldn’t come off the bit of shell it was holding onto for presentation. Wil offered to fix it or bring something else, but I had eaten plenty and wanted to save room for dessert.

Dessert has a good selection to choose from- we got 4 different ones to share and can tell you hands down get the tres leches cake! The clan and churro were close seconds.

Our dining experience was exceptional. Wil was attentive and friendly. He even took the time to learn our daughters name and called her by it. Most servers ignore the kids at the table- I could tell he made her feel special. As well as he removed the surcharge for my meal since I couldn’t enjoy the lobster. If we go back during our visit, we will definitely request him!

Thank PoshMamaMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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