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“Over-priced and over-done!” 1 of 5 bubbles
Review of Harry's Prime Steakhouse & Raw Bar

Harry's Prime Steakhouse & Raw Bar
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Ranked #15 of 939 Restaurants in Cancun
Certificate of Excellence
Price range: $4 - $5
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Bar scene, Business meetings, Scenic view, Families with children, Romantic
Dining options: Late Night, Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Validated Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Description: A refined contemporary restaurant proudly serving USDA Prime and Certified Black Angus beef. The natural beauties, that only Cancun can offer, surround the restaurant.
New York City, New York
Level Contributor
59 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Over-priced and over-done!”
1 of 5 bubbles Reviewed March 8, 2014

It is not my habit to write a bad review, and even if I have a bad experience, I always try to find something good to say. Quite honestly, the only good things here are the service and the location (nice view of the lagoon).
I wish I could say something good about the food, but I can't.
Everyone warned me not to order steak when visiting Mexico. I ignored them all, and this was my punishment!
Two out of four people had to send their steaks back because they were not cooked correctly.
The quality of the meat was very poor - tough and fatty. That's not acceptable when you are paying these prices!
The amazing thing is, that this restaurant is popular and very busy. Maybe people think that just because the food is expensive, it must be good? Certainly not the case here.
Tourists beware! This place is a definite rip-off! Left a bad taste in the mouth (and yes, the pun IS intended)!

  • Visited March 2014
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
2 Thank njhounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operadora A, Manager at Harry's Prime Steakhouse & Raw Bar, responded to this review, March 10, 2014
Thank you for visiting, thanks for your review. We value your opinion.

We certainly aim to exceed expectations each and every time and regret to hear this was not the case in your experience.

We sincerely hope you will give us the opportunity to serve you again in the near future. Please contact me directly at eduardo@harrys.com.mx if you visit to ensure we provide you with the quality and service you deserve.

Kind regards,

Eduardo Ruiz
Manager Harry's Prime Steakhouse & Raw Bar Cancún
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,671 reviews from our community

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Rating summary
    Food
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    Value
    Atmosphere
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ND
Level Contributor
149 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Excellent”
5 of 5 bubbles Reviewed March 5, 2014

Having been down the road to visit The Crab Shak a few days ago and being so dissapointed, this place was amazing. the food is fabulous, the staff is attentive and the attention to details are wow. The potatoes must have been a pound a piece. The steaks done perfectly.

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Kohl0002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Terrible!”
1 of 5 bubbles Reviewed March 5, 2014

Service was just inexistent. 15 min before getting the menus. 25 min before ordering drinks... The food was just awful. I asked to see the manager. When I told him that it was too long. He said he will check the cameras! So I said "are you implying that I'm lying sir?" what a disaster!! Terrible service, management and food!

Visited February 2014
Helpful?
1 Thank MFG33140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operadora A, Agency at Harry's Prime Steakhouse & Raw Bar, responded to this review, March 7, 2014
Hello MFG33140,

Thank you for your review, we value your opinion.

We are sorry to hear about your experience and want to urgently address your feedback. We will be contacting you via private message.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury
Level Contributor
89 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Great steak & great service!!”
5 of 5 bubbles Reviewed March 4, 2014 via mobile

We were recommended this restaurant by our tour rep.
Great restaurant, ambiance, service, food all great.
Yes it's a little pricey, but your on holiday! Treat yourself & have a great night here!

Visited February 2014
Helpful?
Thank Holidaygirl7779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Not sure what people complaining about!?”
5 of 5 bubbles Reviewed March 3, 2014 via mobile

Great experience! Refined and sexy! Our steaks and service were perfect. Delicious cocktails. In terms of price, it was inline with any good steak house back home. (Boston) Sides are a la carte, again typical for a higher end steakhouse. Delicious!

Helpful?
Thank parrothead37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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