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“Olympus Tours”
Review of Olympus Tours

Olympus Tours
Book In Advance
More Info
$55.00*
and up
ATV Tour from Cancun
More Info
$77.00*
and up
Horseback Riding near Cancun
More Info
$89.00*
and up
Lobster Dinner Cruise from Cancun
Ranked #28 of 329 Tours in Cancun
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Olympus Tours is one of the largest ground operators in Mexico servicing the most popular tourist destinations such as Cancun, Riviera Maya, Cozumel, Puerto Vallarta, Los Cabos and Mexico City. We specialize in: Airport Transfers, Tours and excursions, Meet and greet at the airport, Hotel accommodations, theme nights and activities for Groups and Incentives.
Philadelphia, Pennsylvania
1 review
“Olympus Tours”
Reviewed May 13, 2013

We used Olympus Tours when we arrived at the El Dorada Royale for our tours and transfer back to the airport. We met Jesus who truly went out of his way to explain, answer our questions and help us with all the tours. His suggestions made our vacation the best one yet. The service he gave to my husband and I was outstanding. Thank you Jesus.

Visited May 2013
Helpful?
Thank Dottie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this review, May 15, 2013
Dear guest,

Thank you for sharing your comments and experience with us and other travelers. We are glad to hear you enjoyed the service provided by Jesus and we will share your feedback with him and the rest of the team. We hope to welcome you soon and please feel free to contact us for any assistance.

Best regards,
Armando Maliachi
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Deer Park
1 review
“Grand Riveria Princess-Olympus Tour Representative”
Reviewed May 13, 2013

I have to truely compliment the representative (Yair) from Olympus Tours that assisted us on planning our excursions and other items during our stay at the Riveria Princess. I will definetly make a return trip and I hope we will be so fortunate to have him (or someone of his caliber) assist over the course of our future trips.

Visited May 2013
Helpful?
Thank Lewis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this review, May 15, 2013
Dear guest,

We are glad to hear about your recent experience in our beautiful destination and your positive feedback on Yair’s service. We will extend this comments to him and the rest of our staff and we hope to welcome you again soon.

Best regards,
Armando Maliachi
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Excellent Customer Service”
Reviewed May 12, 2013

We used Olympus tours for our shuttle service from the airport to Puerto Morelos. Our travel agent Mitch at tripguy.com arranged everything for us. We worked with Edy who was stationed at Azul beach hotel and he was very helpful. What makes Olympus so special is their service. They took us to the airport and we had forgotten a bag at the hotel. If it wasn't for all the employees at the airport helping us we would have missed our flight and been stuck at the airport for the night. I cannot express our gratitude for the employees at Olympus Tours. I highly recommend their service whether you need a shuttle or want to do an excursion somewhere.

Visited May 2013
Helpful?
Thank Grant G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this review, May 15, 2013
Dear guest,

At Olympus Tours we truly appreciate you share this positive feedback with us and other travelers. The experience you lived at the airport during your departure transfer is one of the many things where our staff strives to make sure you enjoy your entire stay at our destinations. We will share this with the airport team and we hope to welcome you soon.

Best regards,
Armando Maliachi
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easton
Level 3 Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
“Excellent Customer Service”
Reviewed May 11, 2013

We used Olympus Tours for both our tranfers and a tour to the Chitzen Itza. We enjoyed the professionism of all the drivers and guides. Especially helpful was the representative at our hotel, Ivan Ganza. What a salesman.....very enthustastic and well informed about all his tours. He always remembered our names and showed us great respect. We loved talking to him about Mexico and other countries..... Thanks Ivan.....

Visited May 2013
Helpful?
Thank Dawn6711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this review, May 15, 2013
Dear guest,

Thank you for sharing your positive feedback with us and other travelers. Is always rewarding to read about the service that our representatives provide to every single customer as it is one of our priorities to offer professional services and good customer service. We will share your comments with Ivan and the rest of the team and we hope to see you soon.

Best regards,
Armando Maliachi
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Foxboro, Massachusetts
Level 4 Contributor
35 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“Great shuttle service and”
Reviewed May 11, 2013

Shuttle service to and from airport was booked through my travel agent. It took a little bit to get going out the the airport but the company and drivers were very professional. The Olympus agents on site at my hotel were awesome. They called each day to make sure we were happy with our room. Better than expected service!

Visited May 2013
Helpful?
Thank LS3557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this review, May 15, 2013
Dear guest,

At Olympus Tours we would like to let you know that we are working everyday on improving our arrivals process to make it easier and faster to our customers. We also would like thank you for your comments and let you know that we will be sharing them with the entire team as this motivates us to keep getting better.

Hope to welcome you soon,
Armando Maliachi
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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