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“Great shuttle service and”
Review of Olympus Tours

Olympus Tours
Book In Advance
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$55.00*
and up
ATV Tour from Cancun
Ranked #29 of 338 Tours in Cancun
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: Olympus Tours is one of the largest ground operators in Mexico servicing the most popular tourist destinations such as Cancun, Riviera Maya, Cozumel, Puerto Vallarta, Los Cabos and Mexico City. We specialize in: Airport Transfers, Tours and excursions, Meet and greet at the airport, Hotel accommodations, theme nights and activities for Groups and Incentives.
Reviewed May 11, 2013

Shuttle service to and from airport was booked through my travel agent. It took a little bit to get going out the the airport but the company and drivers were very professional. The Olympus agents on site at my hotel were awesome. They called each day to make sure we were happy with our room. Better than expected service!

Thank LS3557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this reviewResponded May 15, 2013

Dear guest,

At Olympus Tours we would like to let you know that we are working everyday on improving our arrivals process to make it easier and faster to our customers. We also would like thank you for your comments and let you know that we will be sharing them with the entire team as this motivates us to keep getting better.

Hope to welcome you soon,
Armando Maliachi
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,234 - 1,238 of 2,165 reviews

Reviewed May 11, 2013 via mobile

I think Olympus is great. The vans they use are not too large so you will never be waiting terribly long . When you arrive at Cancun airport you walk outside and they are right there with the orange shirts just as I was instructed by Cheapcaribbean.com. The entire process was smoothe and will use them again.

Thank Mikel45365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this reviewResponded May 15, 2013

Dear guest,

We are glad to hear about your recent experience in our beautiful destination and your positive feedback. We will extend these comments to our enitre staff and we hope to welcome you again soon.

Best regards,
Armando Maliachi
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013 via mobile

We booked our airport transfers and a snorkeling trip through Olympus Tours and everything was seamless, completely recommend to anyone. We booked our entire trip through Cheap Caribbean and had no problems!

Shout out to Marcus at Oasis Sens! Thanks for everything, we had a great trip!

Thank Leighanneb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this reviewResponded May 15, 2013

Dear guest,

At Olympus Tours we would like to thank you for recommending us. We are glad to hear you had a nice experience in our destination and we will extend your comments to Marco and the rest of the team. We hope to welcome you soon at any of our destinations in Mexico and the Dominican Republic and feel free to contact us for any assistance you may need.

Sincerely yours,
Armando Maliachi
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

My boyfriend and I used Olympus Shuttle Service to and from Cancun Airport, the service was awesome and upon meeting with the rep at the resort, we were thrilled with him! His name was Ivan Garza, he was engaging, informative and made it quick for us as we had much to do before we left the next day. He did not pressure us to sit and talk with him. We appreciated his adapability to our situation.
What an awesome guy!
Thanks Ivan!
Robyn Ryan
Chad Pfafman

Thank Robyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this reviewResponded May 15, 2013

Dear Robyn and Chad,

Thank you for sharing your comments and experience with us and other travelers. At Olympus Tours we are use to recognize the staff that shows a good performance and we are glad to hear you enjoyed the service provided by Ivan. We will share your feedback with him and the rest of the team and we hope to welcome you soon in any of our destination in Mexico or the Dominican Republic.

Sincerely yours,
Armando Maliachi
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

Olympus Tours provided our private transport from the airport to the resort and back again, as well as an excursion from the resort to Tulum. All of it was wonderful, especially the private the transport to and from the resort. The drivers (especially, Juan Carlos Bolaina really stands out. He was great!) made my wife and I feel like we were their special guests who deserved the best service they had to offer. The vehicles were in "like knew" condition, very comfortable, safe and with all the amenities, and the conversation was interesting - not too much that we felt it over took the relaxation of the ride, but just the right amount and of the right tone that it was very enjoyable. The excursion from the resort was comfortable, with very knowledgable guides, and the prices was very much in line with the service recieved. Just one solid Tour company overall with employees who went the extra length to provide a top quality service.

Thank Sargeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlympusCService, Customer Service at Olympus Tours, responded to this reviewResponded May 15, 2013

Dear customer,

Thank you for your positive comments on our complete service. At Olympus Tours we are always to improve ourselves and train our staff to offer good customer service. We will share this review with Juan Carlos Bolaina and the rest of the team to recognize them and keep getting better.

Best regards,
Armando Maliachi
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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