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“lovely dinner, lovely service”
Review of The Club Grill

The Club Grill
Ranked #30 of 1,370 Restaurants in Cancun
Certificate of Excellence
Price range: $60 - $100
Cuisines: International
More restaurant details
Restaurant details
Good for: Romantic, Special occasions
Dining options: Dinner, Reservations
Dining style: Casual Elegant
Cross street: Retorno del Rey
Transit: 5 minutes away
Description: 10 years of award wining cuisines, jazz band and dance, AAA 5 Diamond Award.
Reviewed 3 weeks ago

great job, super service, nice food, beautiful room. this is how it is supposed to work! very nice. x

Date of visit: January 2020
Thank westchester2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 331 reviews

Reviewed 3 weeks ago

This is a very elegant restaurant, with somewhat formal service and old school flourishes. That's part of its charm. (i.e. Entrees arrive on a cart covered by silver domes, which are removed all at once.) The servers (and all the staff, really) were knowledge, gracious and welcoming, The food was delicious, and we enjoyed the very talented jazz duo. It was such a lovely evening we went back two nights later to try enjoy favorite dishes and try some new ones. Can't wait to return next year.

Date of visit: January 2020
Thank mbF4596NS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

While the service was very good, the food was mediocre and the wine list was pedestrian and expensive. I would expect so much more from a Ritz Carlton.

Date of visit: December 2019
Thank rickl854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontserratCastaneda, Marketing and PR Executive at The Club Grill, responded to this reviewResponded January 9, 2020

Dear rickl854,

Thank you for sharing your feedback with us. I regret to hear that you did not enjoy your meals during your stay, all our Chefs strive to provide the finest culinary experience and personalize any dish if necessary to accomodate all our guest's requests. We sincerely hope to have the opportunity the exceed your expectations in the near future.

Warmest regards,

Montserrat
Marketing and PR Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020

We had a great dinner at the Club Grill last night. Excellent food and awesome service. We were tired of the mediocre food at our all-inclusive hotel and the constant up selling, so we took a nice walk to the Ritz Carlton. The wine list was excellent, our server Johnny was perfect in every respect, and the food was sharply presented. A live two-piece Jazz band was a nice addition to the ambience.

Date of visit: January 2020
Thank RoBearCulinary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2019

We did not stay at the Ritz Carlton this trip, but will next time. We dined at the Club Grill and the atmosphere, service & food were superb. I ordered the rack of lamb, and it was juicy, perfectly grilled & just yummy ! For desert my coconut souffle was divine ! Truly a wonderful evening dining !

    • Service
1  Thank Hans R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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