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“Beautiful hacienda with the finest service!”

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Hacienda Don Juan Hotel
Certificate of Excellence
A TripAdvisor Member
“Beautiful hacienda with the finest service!”
Reviewed May 14, 2005

My wife, two children and I stayed at Hotel Hacienda Don Juan for a week in early May to enjoy the San Cristobal surroundings. All of our experiences were very positive and we cannot say enough good things about the hotel and restaurant. The staff were so attentive and thoughtful at all times. The grounds were so beautifully done with tropical plants and flowers everywhere. In the restaurant there is a fireplace that is lit whenever we wish it and the food and service were exceptional. We felt so much like it was home for us which is important in our travels. They also have a tourist guide that does private expeditions, including adventure treks with kayaks which we all loved. It was probably our best experience in Mexico yet and we have traveled considerably. This is by far the best in San Cristobal and not expensive either.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
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150 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
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English first
Phoenix, Arizona
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 8, 2005

Having stayed in San Cristobal on many occasions, Hotel Hacienda Don Juan, is the finest available, and truly one of the best I have stayed in throughout Mexico. The attention to detail is out of this world and all of the staff, from owners to maids, are so friendly, helpful and accomodating. It apparently took over four years to convert a historical hacienda into this beautiful inn with gardens everywhere. Their architecture, antiques, and respect for the history of the original hacienda are all wonderful. I just felt like I was reliving Mexico in the 17th century but with all the present day needs met as well. Their restaurant and tour services were equally good as well. Oh, and I might add that the two reviews of this hotel, suggesting a pool and fishing tours, are for a different hotel in Ensenada. They should be taken off of this review list.

  • Stayed December 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
31 Thank Coleto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 25, 2004

We stay a week at this hotel and we know now what it is to be treathed as royalty, the owner is an excellent person so all the people that works over there that are paying attention to all the little details to keep u as comnfortable as possible, giving us great adivices to where to go.

The owner and staff could not do enough to help us in our stay with nothing being too much trouble for them. They really do offer a 'personal touch' but also without being intrusive

The rooms are typical old mexican house very nice a comfortable nice gardens all is great!

  • Stayed September 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
29 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 18, 2004

I have stayed at the Hacinda Don Juan on a few occassions, it is quaint, not too fancy, but very clean and the prices are very inexpensive. Great pool -nice and private- and just a short walk to the ocean and great local eateries. It is outside of Ensenada so it is peaceful and relaxing yet close enough to downtown Esenada to hop in a cab and hit the downtown night life. We really enjoyed the Hacienda Don Juan and will stay again next time we are in Baja (although I do believe the name has changed to The Beach House).

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A TripAdvisor Member
Reviewed February 2, 2004

The Hacienda has a good connection for charter fishing. At 1 time, they had two boats - a panga and a Luhrs cabin cruiser. They are working on a Radon now. Protected parking inside the courtyard with locked roll-up gate and video monitors. Some rooms are better than others and it pays to take a look. Tuna Tom (former pro footballer) and Juanito are there to run to the show. Paul (3rd partner) occasionally is there and may be the most business savvy of them all. They got a hot tub spa but it isn't hooked up yet. The waterfall/pool is unheated but there is no extra fee for it. Most accomodating - just let them know what you want.
Good food down the road and across the street. Might have gone through a name change recently...

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Don Juan Hotel

Property: Hacienda Don Juan Hotel
Address: Prolongacion Insurgentes # 162 | Barrio Maria Auxiliadora, San Cristobal de las Casas 29290, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Cristobal de las Casas
#6 Best Value Hotel in San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Don Juan Hotel 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Hotel Hacienda Don Juan
Hacienda Don Juan Hotel San Cristobal De Las Casas, Mexico - Chiapas

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