We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved this hotel!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Casa del Alma Hotel Boutique & Spa
Certificate of Excellence
GreenLeadersGold level
Medellin
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Loved this hotel!”
Reviewed July 21, 2014 via mobile

I loved this hotel. After staying a night at another hotel in San Cristobal and not being satisfied, my family decided to stay at this hotel for our second night. Great decision! We really enjoyed our stay here. Everything about the rooms is extremely nice, the art in the walls, the distribution of the room, even the little soaps in the bathroom. Would highly recommend.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariaristi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & Spa, responded to this review, July 27, 2014
Good day,
We sure are glad you loved our hotel and kindly took some of your time to recommend us with such wonderful "grades".
Looking forward to have you back with us!
Our kindest regards,
Casa del Alma Hotel Boutique & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

253 reviews from our community

Traveler rating
    186
    49
    13
    2
    3
See reviews for
76
96
9
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Spanish first
  • Any
English first
NYC
Level Contributor
107 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 19, 2014

Had the opportunity of returning to San Cristobal de las Casas, staying again at Casa del Alma. Again was charmed by the beautiful decoration in the bedrooms, convenient size of bedroom and bath, great location and very good service. Had breakfast at the hotel, was very good and service very professional. Would not hesitate to return again!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie-NYNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & Spa, responded to this review, May 20, 2014
...and happy to have you back!

As well as many thanks for the time you've taken to write a review, we sincerely hope to have you here in Chiapas soon again.

Kind regards,

Your friends at
Casa Del Alma Hotel Boutique & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ensenada, Mexico
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2013

If you go to San Cristobal this is the place to stay. Well located near the middle of town. The room was large, bathroom also, and the bed was comfortable. Staff was helpful although I do not know if they speak English. The restaurant "El Secrecto" was excellent. I would stay there again

Stayed October 2013, traveled as a couple
Helpful?
Thank madelosbaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liege, Belgium
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 21, 2013

San Crystobal is a reaaaaaaly nice city. Difficult to get there but you will not regret it once you are in town, and even better is you stay at Casa del Alma. A nice boutique hotel, everything you can expect from a certain level of standard, great staff, big room and great services. International standard. But what amazed us was the quality of the food at their restaurant "il secreto". I am a heavy traveler, I like food, I like service and super quality. I should say that I was impressed by the quality of the food, a young chef, great fusion cuisine, great innovation and super quality for a good price, not cheap of course. I don't know the other hotels but this one and the restaurant are a great and safe choice.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jean-Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
Reviewed July 21, 2013

we were on our honeymoon and we couldn't have asked for a better place to start our journey.
the room was big and beautiful, the stuff of the hotel is welcoming and is there for your assistance day and night, the food is wonderful and last but not least the location is amazing you can see San Kristoval with all her glory, the hotel is right in the center.
reminded me of hotels in the largest cities in the world, i'm just waiting to get back there.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank karin2812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcestershire
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 9, 2013

The rooms in this hotel are top quality - the best we encountered on our travels in Mexico. They are very spacious, furnished in a contemporary style with a super king size bed and a beautiful bathroom. And all spotlessly clean.

The reception staff were also very pleasant and helpful and could not be faulted.

My only criticism is of the restaurant. The food itself is fine but the service makes you very uncomfortable. We ate in the restaurant on our first evening and, for most of the time, we were the only people there. There were three staff working and, while we were eating, they all stood at attention round the room watching us eat. As soon as one of use finished eating, someone would rush over and whisk the plate away, leaving the other feeling even more awkward (but this seems to be what they do in Mexico).

At breakfast, the service was never great and the waiter insisted on hovering over your shoulder as you signed the bill, clearly so that he could see what sort of tip you were leaving. Most irritating!

But, overall, I would definitely stay here again. San Cristobal is a beautiful town and La Case Del Alma is a lovely hotel. But I'd avoid the restaurant.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank Kazza2093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 18, 2013

We enjoyed our stay in the hotel, it was really nice rooms, and our terrace above the city was very nice!
The hotel has a comfortable garage and we could park our car and also asked the staff to clean it which was perfectly done.
We tried the breakfast as well, which was not part of the room price and we found it very nice, however closeby you have wonderful bakeries to try!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank szirat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Cristobal de las Casas hotels
0.1 mi away
Hotel Bo
Hotel Bo
#3 of 72 in San Cristobal de las Casas
296 reviews
0.4 mi away
Casa Santa Lucia
Casa Santa Lucia
#2 of 72 in San Cristobal de las Casas
165 reviews
0.6 mi away
Guayaba Inn
Guayaba Inn
#1 of 72 in San Cristobal de las Casas
282 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Sombra del Agua Hotel San Cristobal
Sombra del Agua Hotel San Cristo...
#6 of 72 in San Cristobal de las Casas
305 reviews
0.3 mi away
Las Escaleras by Inmense
Las Escaleras by Inmense
#5 of 72 in San Cristobal de las Casas
241 reviews
0.1 mi away
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique
#15 of 72 in San Cristobal de las Casas
99 reviews
Show Prices
Show Prices
Show Prices

Been to Casa del Alma Hotel Boutique & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa del Alma Hotel Boutique & Spa

Property: Casa del Alma Hotel Boutique & Spa
Address: Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in San Cristobal de las Casas
#2 Romantic Hotel in San Cristobal de las Casas
#2 Spa Hotel in San Cristobal de las Casas
#2 Business Hotel in San Cristobal de las Casas
#2 Family Hotel in San Cristobal de las Casas
#3 Luxury Hotel in San Cristobal de las Casas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa del Alma Hotel Boutique & Spa 4*
Number of rooms: 27
Official Description (provided by the hotel):
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Travelocity, Orbitz, Hotwire, Cancelon, Cheap Tickets, getaroom.com, Priceline, HotelQuickly and Hotel.de so you can book your Casa del Alma Hotel Boutique & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas, Mexico - Chiapas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing