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“Good enough, but not good value”
Review of Santa Clara

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Santa Clara
Tel Aviv, Israel
Level Contributor
79 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
“Good enough, but not good value”
Reviewed November 27, 2006

The location of this hotel is perfect, right in the center of town, with an adjacent bar and lovely courtyards. Room was fine too, in a guest house sort of way. We arrived early afternoon and took a few minutes to compare prices of 3-4 hotels around the same block, which were all similar and about US$50-70.

After we spent two nights at the Santa Clara we met friends who recommended their hotel – El Cerrillo, a few minutes walk to the north, which was similar but cost only $25. It also had nice courtyards with very lively parrots and the room was almost same standard as the Santa Clara. We felt silly paying double for no good reason so we moved.

In short, the Santa Clara is surely adequate but like several other hotels right next to the central square we found it to be overpriced compared to alternatives a few blocks away. San Cristobal is such a great town and almost everything is walking distance inside an area of about 6 or 7 blocks, so anywhere on that grid would be good location.

  • Stayed October 2005, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5 Thank bg007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Bayside, New York
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed May 27, 2005

This hotel is perfectly located (on zocalo in center of town), in a 17th-century house with two nice courtyards, one with a pool. The rooms in the oldest part of the house have windows facing the street or the zocalo, with the most street noise on the zocalo side, where music is often playing at night. These rooms have high wood beamed ceilings and old furniture, and the second floor veranda surrounding the courtyard has seating areas which are great for hanging out in the evening sipping drinks--effectively expanding the living area like a suite. The newer section near the pool has smaller but still nice rooms with the advantage of being quieter, if that is a concern.

Bathroom plumbing was fine, you might have to ask for the hot water to be turned on if you are showering very early or in the afternoon. Cable TV in each room had many channels.

Given San Cristobal's cool climate, the pool is only useful for sunny days and is irrelevant in the late winter or early spring. There is no central heating in the hotel and you will have to rely on blankets--in May 50 degrees F at night was perfect sleeping weather.

There is a restaurant in the hotel which we didn't try but looked pretty good. There are many great cafes and places to eat around the area. The hotel bar is nice with a large screen TV. There is an internet cafe in the hotel for only 6 pesos an hour.

We paid $58 US a night and were able to prepay via credit card using the website below, had to call Cactus Mexico in Mexico City to give a credit card number. Rates are lower if you pay in cash in pesos, and you can make a reservation via email to the hotel.


San Cristobal de las casas is a fantastic place to stay and the visits to the Indian communities shouldn't be missed. At 9am in front of the catedral you will find Raul who runs guided tours to Chamula and Zinacantan that are an incredible bargain at 125 pesos per person. Our English-speaking guide provided an immense amount of information and access to Indian homes and places of worship, an unforgettable experience that lasted nearly 6 hours.

Also check out Los Pinguinos (flyers posted in various restaurants including El Gato Gordo) for wonderful, strenuous mountain-biking excursions.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
14 Thank kenito799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Clara

Property: Santa Clara
Address: Ave. Insurgentes No. 1 | Centro Historico, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Bar / Lounge Free Parking Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #38 of 72 Hotels in San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Santa Clara 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
Beautiful colonial house, unique in the city, built in the 16th century, and the best location just down town ... more   less 
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Also Known As:
Santa Clara San Cristobal De Las Casas, Mexico - Chiapas

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