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“Excellent service and close to major attractions, but....” 4 of 5 stars
Review of Hotel Casa del Sotano

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Hotel Casa del Sotano
Ranked #20 of 111 Hotels in Oaxaca
Certificate of Excellence
San Miguel de Allende
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Excellent service and close to major attractions, but....”
4 of 5 stars Reviewed February 25, 2013

We just finished taking a group of 13 travelers to Oaxaca from San Miguel de Allende and stayed at Hotel Casa Del Sotano upon recommendations from several friends. The hotel is small, clean, and has a great little restaurant in the patio. Although other traveler's have said it is quiet, I think the majority of rooms have noise. The rooms are on the small side, and the bathrooms are postage stamp size. Though located close to most things it is on a busy street. The price matches what it has to offer. Our travelers were fine with our choice, but some suggested we upgrade to a quieter hotel with larger rooms next time. The service was excellent and it was easy to make a reservation. There is an uphill walk to the hotel from Santo Domingo and the Zocalo, but for those of us who live in San Miguel at altitude, this was not a problem.
I would recommend this hotel for a couple, or small group of friends or family. It is economical and convenient.

Room Tip: Choose rooms in the back on the 2nd and 3rd floors. Be sure to ask for a quiet room.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank neelokb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
    142
    95
    19
    5
    7
See reviews for
36
122
20
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tucson
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed February 7, 2013

We found this hotel on Trip Advisor. We were staying in the city already so we walked over to check it out and make a reservation.

The location is very convenient to the city center, the Zocolo. It is also very convenient to other areas of the city. We were shown a room which ultimately became our room when we migrated over a week later. Room 1, which has two double beds. It is not a large room but completely adequate. The bathroom consists of three chambers, a shower, sink area and toilet. A little difficult to navigate because of the door but by stepping into the shower you can close and open the door. Not as hard as it sounds. The shower is quite good. The hot and cold water controls follow convention which is not always the case in Mexico. There is an assist rail in the shower if needed.

The hotel is in the colonial style with multiple gardens and fountains. It is very attractive. There is a small patio restaurant with view of the city where you can have a good breakfast and other meals. There is also a small bar which is open from 6-10pm. Some food also served there as well.

One street over is Porifio Diaz which is laundry central. Very convenient.

There are 24 rooms in the hotel. Room 1 is closest to the street but not next to the street, but you might want one further from the traffic noise. We didn't find it a problem. None of the rooms has a street exposure.

We met several guests who report multiple visits and really like the place. We will definitely return.

Room Tip: The hotel has (I think) 27 rooms. None has a street exposure so they are all quiet.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SaguaroJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 5, 2013

I have traveled through Oaxaca several times. Such a wonderful city. I have stayed in some nicer hotels and some that I would never go back to again. This place is in a great location, a nice clean room, and a very reasonable cost. Now keep in mind, it is not a hyatt. But that has never been my reason for going to Oaxaca.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, WA
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 3, 2013

We thoroughly enjoyed our seven days at the Casa del Sotano. Our lower-level room (a suite, really) was quiet although just a little dark. Breakfast at the on-site restaurant was wonderful and the views from there and the third-floor rooftop deck were spectacular. This is a well-situated hotel with great service all around. I recommend it and would stay there myself again.

Room Tip: I think the lower level rooms are quieter--the hotel is on a busy street.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Celeste1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 29, 2013

Beautiful little boutique hotel that I would highly recommend. Great location for sightseeing, great breakfasts, great views and lovely friendly staff. Lovely roof area to sunbathe or relax with a drink

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank CAST_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
1 review
5 of 5 stars Reviewed January 22, 2013

Very clear rooms, staff gracious, location - 10 min afoot max from Zocalo (center) - what else?! Rooms not big, but compact and comfortable enough! Near local food market)) in the hotel food pricey, but no problem eat nearby.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alexey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 31, 2012

Hello, it was a good discovery. My husband and I totally recommend it. This hotel has a great location because it is walking distance of Santo Domingo and other atractions in downtown. The coffee shop at the hotel is a nice option to have a drink just before you go to sleep. Try the 'te de la casa' (tea of the house) and a carrot muffin.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Mcarmen_munoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa del Sotano

Property: Hotel Casa del Sotano
Address: Tinoco y Palacios 414 | Centro Histórico, Oaxaca C.P. 68000, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#9 Best Value Hotel in Oaxaca
#15 Romantic Hotel in Oaxaca
#17 Family Hotel in Oaxaca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa del Sotano 3.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Casa Del Sotano Oaxaca
Casa Del Sotano Hotel

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