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“Loved Oaxaca, loved the hotel, the best people at the hotel.”

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Casa de Sierra Azul
Ranked #25 of 109 Hotels in Oaxaca
Certificate of Excellence
GreenLeadersSilver level
Santa Fe, NM
1 review
“Loved Oaxaca, loved the hotel, the best people at the hotel.”
Reviewed March 26, 2010

I spent a month in Oaxaca and the Hotel Casa de Sierra Azul was a very pleasant place for me to stay. The people that work in the hotel are just the best, very friendly and wanted to make my stay as comfortable as possibe.

  • Stayed February 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaimeSantaFe_NM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel C, Manager at Casa de Sierra Azul, responded to this review, January 4, 2013
Dear valued guest,
Thank you for your comments from your past visit in our property!
We are delighted to learn that you had an enjoyable vacation that is our mission.
and look forward to see welcome you back in a near future.
We would like to take this opportunity to wish on behalf of Hotel Casa de Sierra Azul staff happy holidays!
Thank you and warm regards,
Andrea Pastrana
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed March 6, 2005

Though the hotel itself was in an amazing location, and the courtyard was very beautiful, the hotel staff (with one exception) have very poor communication and was very unhelpful. My firstroom was nice and big, but I was moved to this other room that was cramped and also had a weird urine smell in the bathroom (as the other person mentioned). Overall, for such an expensive hotel, I expected to have staff that had a basic understanding of english and better service overall.

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIERRAAZUL, DUEÑO at Casa de Sierra Azul, responded to this review, March 8, 2010
The Hotel Direction has made changes in Managment, the staff are constantly trained and supervised to offer better service to our guests. We have an old building constructed 200 years ago and remodeled for you. During last three years we have made improvements in rooms, kitchen and common areas, as well as in pipeline and water installations.
Goverment also has made invesments en the city and it is more beatifull than before.
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Chicago, IL
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 8, 2004

Casa de Sierra Azul is in an outstanding location in a shopping district with plenty of shops and eateries. It is also only 3-blocks from the Zocolo and in a very safe area that we walked confidently well after 11:00PM.

However, the front desk staff was not particularly nice, helpful or knowledgeable and the rooms were not worthy of the $110.00+ USD per night price tag. In fact, our room (#5) is tiny and smelled of strong urine. Also, the hotel staff knocked on our door and entered our room repeatedly when we had displayed the "do not disturb" sign.

  • Stayed October 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank mushroom_girl_foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIERRAAZUL, DUEÑO at Casa de Sierra Azul, responded to this review, March 8, 2010
It is true as says our guest wrote about the hotel, it has a great location, three blocks from the main square or "zocalo", within the first frame of the Historic Center, which is a designated Heritage of Humanity, surrounded by shops and restaurants, very safe area to walk at any time even at night. About his critics, we have made changes and improvements in personnel, services and installations to provide better stay whit us. Our yard is counting on a beautiful, paintings, frescos, old fountain and restaurant "Xcuzina" which offers the most typical Oaxacan food in a warm environment as of 1800. On the issue of smell from the pipes was due to a malfunction of the same, which is corrected.
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Additional Information about Casa de Sierra Azul

Property: Casa de Sierra Azul
Address: Calle Hidalgo 1002 | Colonia Centro, Oaxaca 68000, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Oaxaca
#6 Family Hotel in Oaxaca
#11 Romantic Hotel in Oaxaca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa de Sierra Azul 3*
Number of rooms: 21
Official Description (provided by the hotel):
Casa de Sierra Azul is an elegant and beautifully restored 200-year-old colonial home offers quiet, unusually spacious rooms in the heart of the city. It is only two blocks from the bustling Zocalo with its many cafes, strolling musicians, and artisans offering Oaxaca's famous painted animals and other high quality hand crafts. ... more   less 
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Also Known As:
Casa De Sierra Azul Hotel Oaxaca

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