We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic customer service”
Review of Hotel Azucenas

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Azucenas
Ranked #25 of 108 Hotels in Oaxaca
Certificate of Excellence
Reviewed January 10, 2013

My husband and I had a wonderful stay of 4 nights here during Oaxaca's bustling Christmas week. We loved the rooftop terrace and fresh breakfast (delicious granola). The staff went out of their way to help us with our (many) questions, even though I'm sure it was a very busy time for them. Muchas gracias to Donna and Daniela, especially.
We found the hotel to be perfectly located, about a10 minute walk to the zocalo. A good jumping off point for just about anywhere.
A note to those who complain about the noise: Oaxaca is a vibrant, lively city. Dogs bark, fireworks explode, children play. This is part of the city's charm, and it's hard to find a hotel that blocks out all of the noise. Embrace it, it's part of the culture.
Highly recommended.

Room Tip: We stayed in Room 10, which was on the rooftop. Beautiful and somewhat secluded.
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded January 28, 2013

Hi Sara P – thanks for taking the time to write!
We really appreciate your comments on NOISE… Oaxaca = boisterous, lively, unconcerned noise - and we’re doing everything possible to help those who are not quite accustomed to that to be comfortable!
And WE LIKE answering questions…it gives us a chance to get to know people. We’re glad you had a great stay!
Donna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (230)
There are newer reviews for Hotel Azucenas
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

91 - 97 of 230 reviews

Reviewed January 4, 2013

Stayed 6 days over the Xmas holiday. It is a cute small casa, very nice staff, with good basic fresh breakfast on the rooftop terrace. Our room would be nice for 2 in one bed; we needed an additional twin bed for a child, so it cramped us a bit with limited space to unpack. The school across the street was out for holiday, and not much traffic on the street there, so we found the hotel to be plenty quiet enough. They have safety deposit box in the office. Busy week in the town, but I was able to safely park rental car on street beside hotel. Laundry service prompt and reasonable $. All were nice foreign tourists at hotel during our stay. It is a few blocks removed from all the action of the zocalo, providing a quieter setting than hotels closer in.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gregory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded January 27, 2013

Hi Gregory S,
Thanks for all your compliments! We do have wonderful, knowledgeable staff…several of whom have been with us for most of our 13 years!
It’s true that most of our rooms are smaller – but so is our PRICE! That’s how we've managed to provide wonderful common areas on our roof and great services at a very competitive price…
All the best! Donna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

We stayed in room 10 , which is the best room as its on the terrace and has a window, which not all the rooms do. The rooms are not large but have plenty of storage space and are well designed. The terrace is lovely, lots of plants and umbrellas for shade. Great views over the town.
Apart from the Christmas Eve firecrackers we had no problems with noise and slept well. We loved the breakfasts and appreciated the free coffee during the day. We found the staff very helpful and friendly. We plan to return next year.

Room Tip: Rooms 10 and 2 are the best
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pauline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded January 26, 2013

Hi PrimandStewart!
I’m glad you enjoyed #10 (it’s the only room I’ve never stayed overnight in – it’s usually booked), the terrace and the courtesy coffee.
And I’m especially glad you’ll be returning next year – it’s always great to see people AGAIN!, Donna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

You can't beat the location of this very clean hotel as it is walking distance to the cathedrals which are at the heart of the city. It is a very noisy hotel, however. Street noise, the school across the street and any celebrations that may be going on can make a restfull night a challenge. While the rooms are very clean with solid mattresses, they are small and very basic. The hotel has a beautiful rooftop terrace and their 50 peso continental breakfast is excellent value. I did not find the staff particularly friendly and our hotel check out took 45 mins to write out (by hand) the bill. Parking can also be a challenge as there is only one reserved spot in front of the hotel and during the day street parking is almost impossible to find. The hotel is good value but it is very noisy.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Weerobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded December 26, 2012

Dear WeeRobbie – thanks very much for your compliments about our excellent value, cleanliness, wonderful location, rooftop terrace and great breakfast!!
YOU WERE LUCKY TO BE IN OAXACA DURING ONE OF OUR GREAT FESTIVAL TIMES BUT THERE IS NOISE ALL THROUGH THE CITY - EVEN IN OUR LITTLE CORNER. THERE IS NO WAY TO AVOID THE FIREWORKS, PARTIES AND BRASS BANDS DURING CHRISTMAS, SEMANA SANTA AND DIA DE LOS MUERTOS - IT'S ONE OF THE REASONS WE LOVE OAXACA. We ARE close to several of the churches, and there were events in the Plaza de la Danza, in front of the Church of the Soledad (one block away).
AND OAXACA HAS AN ALMOST IMPOSSIBLE STREET PARKING SITUATION! Relatively narrow streets and many more cars than were envisioned in the 1500s… We pay for a spot in front of the hotel (many small hotels have none) - which we have to protect with government-mandated no parking signs. We made sure that you had a place to park at all times and helped with the signs.
My staff had mentioned chatting with you even before we received your comment, so I’m not at all sure what you’re referring to…they are not perfect, but they are all trying to be welcoming and helpful!
My apologies for the wait on the “factura” (a somewhat complicated official Mexican invoice). There was a highlighted question on your initial registration form asking if you were going to need one – which was not marked off. We would have been glad to mail it to you!!
***We are a small hotel – in a house that was built for a bustling large family, and now accommodates many bustling guests, in a busy and often boisterous city. Over 4000 GUESTS in the last year have greatly enjoyed their stay with us – at a very affordable price – and a few have been bothered by noise, I regret that you were among those few. *** Saludos, Donna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2012

Hotel Azucenas is an extremely charming place and enhanced our stay in wonderful Oaxaca. We stayed in room 10 which cost a little more but was a bit bigger than other rooms and had corner rooftop view of the City. I tend to be sound sensitive and wondered if that room had sound exposure but we found the hotel to be very quiet at night. The rooms are not large but are arranged in a way that works, and the bathroom and sink in a separate nook are well laid out.
We also found that the space available extends beyond the room with a lovely downstairs courtyard and rooftop patio with tables and chairs and areas covered and uncovered. The building, a former residence, is lovely, and the owner has chosen very pretty artisanal furniture and items for the walls and has cultivated very nice plantings upstairs and down.

Our experience was that the hotel was very well run, the rooms and common areas were kept spic and span, the staff was friendly and happy to assist, and the owner was extremely helpful with suggestions and arrangements.

I really have no criticism. If you want an American style hotel this is not for you. But if you want to feel you have settled into a place which reflects the special ambience of Oaxaca but also has
English spoken, we recommend this accommodation.

Mary and Hal

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MaryfromWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded January 25, 2013

Hi MaryfromWA…thanks for writing, and for all of your kind words!!
When I first decided to open a little hotel in the center of Oaxaca my priorities were that it look and be truly Mexican (but with Canadian-style attention to detail; that it provide LOTS of assistance so that guests could really see and enjoy Oaxaca (I used to manage a university student service department)…and that it have a truly wonderful rooftop for relaxing and enjoying the view of the city and the mountains (I had recently stayed in a small hotel in Istanbul, which was also one of the first in that city to take advantage of their rooftop).
Your review lets me know that we succeeded! Thanks again, Donna and the staff of Hotel Azucenas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

I loved this place!! It was the perfect refuge to return to after a day of roaming. Breakfasts on the rooftop were classic and cocktail hour there was a great time to catch up with the other guests and unwind. The staff knows Oaxaca and surrounds VERY well and made several suggestions to out-of-the-way places that made the stay a delightful adventure. The rooms are clean, quiet, comfortable and safe, an important consideration for those of us who travel alone.

Stayed: November 2012, traveled solo
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded January 22, 2013

Dear Dan M – we appreciate the compliments!
And it’s great to hear that you enjoy the social aspect of our terrace…most hotels don’t have a common area for guests to enjoy outside their rooms…and we love seeing guests arrive alone or in pairs, and then head out later with new friends…Donna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2012

I really enjoyed my stay in Hotel Azucenas, it was the perfect refuge at the end of a busy day exploring Oaxaca and the little villages out in the valley. The staff was attentive, helpful and knowledgable. One receptionist arranged a private tour out to see the ruins of Yagul and see the Sunday market in Tlacolula - and it worked out great. Staff seemed genuinely eager to show off the best of Oaxaca and made some good restaurant recommendations including the Biznaga (tasty high-cuisine Mexican) and drinks at El Olivo (tapas and Mexican micro-brews). We went back twice to El Olivo.

I am dubious of the reviews here that mention noise and Hotel Azucenas in the same breath. My room had a window onto the downstairs patio and I mostly left it open. The main noise I got from the hotel was the little fountain trickling during the day - and they even shut that off at night. Night time was wonderfully quiet.

One night I went up to their rooftop terrace to grab a beer and enjoy the view of the city and was surprised to find other guests hanging out up there as well. I assumed, from the lack of noise, that there wasn't anyone else in the hotel at the time!

I made the ten minute walk up from the pleasant urban park at the city center with a friend one day and when we entered the hotel and shut the door behind us he commented that it was the quietest place we had been all afternoon. He was right. The hotel is away from the main city streets and sits at the intersection of a narrow one-lane street and a small alley that doesn't see much traffic at all. The neighborhood itself was extremely quiet and safe at night - locals commonly walk in the middle of the street because there is almost no traffic.

I found the hotel quiet and the staff very friendly and helpful. But more than that it was a lovely and well-cared for hotel that had a good feeling to it. Definitely my first choice on any return trip to Oaxaca.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kame9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelerisima, Owner at Hotel Azucenas, responded to this reviewResponded January 21, 2013

Thanks Kame9!!
For mentioning our concierge-style service – we have much more information available than does the Oaxaca Tourism Office…and we like helping people!
Thanks, too, for mentioning that the hotel is generally quiet…Saludos, Donna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Oaxaca hotels
0.1 mi away
Hotel Casa del Sotano
Hotel Casa del Sotano
#19 of 108 in Oaxaca
302 reviews
0.6 mi away
Hotel Las Mariposas
Hotel Las Mariposas
#13 of 108 in Oaxaca
338 reviews
0.0 mi away
Hotel Aitana
Hotel Aitana
#38 of 108 in Oaxaca
235 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Boutique Casa Los Cantaros
0.3 mi away
Hotel Del Marquesado
Hotel Del Marquesado
#27 of 108 in Oaxaca
55 reviews
0.2 mi away
Hotel CasAntica
Hotel CasAntica
#18 of 108 in Oaxaca
351 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Azucenas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Azucenas

Address: Calle Prof M Aranda 203, Oaxaca 68000, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#4 Best Value Hotel in Oaxaca
#8 Romantic Hotel in Oaxaca
Price Range: $45 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Azucenas 2.5*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Priceline and Travelocity so you can book your Hotel Azucenas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Azucenas Hotel Oaxaca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing