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“well maintained but poor service”

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Posada Catarina Hotel
Ranked #87 of 109 Hotels in Oaxaca
Idyllwild, California
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“well maintained but poor service”
Reviewed April 7, 2008

We stayed a total of four nights at Catarina which is located very near the noisey markets, both artisan and other. The night time desk clerk, Julio, was uniformly indifferent and rude to the simplest requests such as replacing the large water bottle on the dispensing machine replying that there was none and that it was "an optional service of the hotel", in Spanish. Keep in mind that water continues to be a serious health issue here. The property itself is very nice and very quiet but that was also due to the fact that it was virtually empty. The owners also own Hotel Roma nearby. There are no services or conveniences offered such as coffee and none is available nearby in the morning for takeout. There is no refrigerator available as we bought some Oaxacan cheese the night before we left. The emphasis here seems to be on giving greater attention to the presentation of the property and its maintenance rather than conveniencing the guests. Diego, the daytime clerk, was always very pleasant although there was never a manager in sight. The room we had was large but be reminded that prices fluctuate daily as when we arrived we paid 700 pesos for the first night and 650 for succeeding nights. Things remain slow in Oaxaca and one can bargain for better hotel rates at higher end hotels. Always ask at the desk for promotions.: "Hay promociones?" in Spanish.

  • Liked — large room in higher priced category
  • Disliked — service
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IDYFRANK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 23, 2007

A good friend who travels to Oaxaca often told me about the Posada Catarina and a while later I drove down with two friends and we checked into another hotel very near the Zocalo which really was not wonderful. Strolling about the next day we passed the Catarina and we went in to check it out and promptly returned to our hotel and checked out and moved there.
Nice rooms, great patios throughout, excellent friendly staff and all that we needed for a comfortable pleasant stay of nearly 3 weeks. The price was $30 for a single which fit my budget just perfectly. Small eatery in the front on the corner, the laundry was a block down the street and the Benito Juarez Mercado less than a block away for morning hot chocolate and bolillos. Who could ask for more!
Great roof garden in this old but completely refurbished hotel and every area of it was clean and handsomely decorated. Protected enclosed parking just around the corner and we had no problem filling our van with wonderful purchases and leaving it overnight in the lot.
A great trip in a great town at a fine hotel!
I traveled back to Oaxaca last July, 2006, yes, in the midst of all the turmoil there, but with a group of 14, and we stayed at another hotel nearer the Zocalo. But, i walked the leaders over to the Posada Catarina to show it to them and everyone loved it and on another trip this year in July, we plan to stay there.

  • Liked — clean, pretty, cheap
  • Disliked — can't think of anything
  • Stayed March 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank edmex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed January 18, 2007

In July of 2005, I had the pleasure of discovering Posada Catarina--what a great bargain! The staff, especiallly Carlos and Cesar welcome you as if you were a member of their family and treat you royally. It is clean, quiet and located near three markets and a skip and a jump from the zocalo. You are allowed one hour of free internet every day and you have access to the rooftop terrace which is wonderful for entertaining your guests with a glass of wine. My room had a small television, but who wants to watch television while on vacation. The phone worked and messages were always delivered. There was always plenty of hot water. Carlos plays classical music in the lobby which always adds a nice touch. Last July the school teachers had taken over the zocalo, nevertheless the carnival atmosphere was charming.
Again, I spent three weeks there this last December of 2006 when the zocolo had been occupied by the federal police who had displaced the militant teachers. I even got a better bargain at Posada Catarina because not many tourists are visiting Oaxaca these days; however, I always felt safe and the weather was great. Again, Cesar and Carlos who staff the front desk were just delightful and go out of their way to help you. I am beginning to make Posada Catarina my home away from home and plan to return there again this coming July. I heartily ,and without reservation, recommend this friendly hotel. If you want a bargain hotel which is clean and safe with three charming courtyards, this is the place for you. I especially love to entertain my friends on the terrace from which you have a lovely view of Monte Alban. You can hardly believe that you are right downtown until you look down on the street.

  • Liked — Great price, service and central location.
  • Disliked — I found everything to be just fine. From this location, you can find everything else.
  • Stayed December 2006, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Andador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 25, 2006

If you are looking for somewhere clean, reasonably priced and well located, this is a terrfic deal.
Will discount if you pay cash in pesos. It was 400 pesos per night / approx USD 38
Close to the Zocolo and 3 markets - very nicely located and easy walking distance to all.
Has a nice terrace on roof. Our room was at the back, overlooking a courtyard garden. It was very quiet and no street noise.
Has all the basic creature comforts including unlimited drinking water.
You have to decide what you are looking for - luxury or basics. Most of the day you are seeing sights and only need a place to sleep.
If you are expecting a lavish ***** hotel this is not for you.
There are no phones or TV in the rooms. No a/c, which you don't need in this lovely mountain climate. A fan was provided and more than sufficient.
If you want a clean nice safe place to sleep, good value - this is an excellent place to stay.
We would definitely stay here again and throughly recommend it.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 20, 2005

My wife and I have stayed at the Posada Catarina five times. It is comfortable and nicely decorated. There is a fan in the room and is very convenient. Be careful when leaving. The guys at the front desk are running a scam on us gringos saying the taxi to the airport is $1200 pesos. They are getting a kickback from the drivers. Other than that (which leaves a bad taste in your mouth when you leave) it is a nice place.

Helpful?
9 Thank bonesbub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 3, 2004

Posada Catarina is very welcoming. I've stayed there twice over the last 2 years, and both times was impressed. It is a quite oasis in the hustle and bustle of the market district. The location is great - five munute walk from the Zocalo. The rooms are very authentically decorated; to keep it quite, ask for one on the second floor, toward the back. Three patios in the hotel are all charming. There is a decent restaurant where you can have breakfast. Free parking is also a great plus. Most of the staff does not speak English, but will do their best to try to understand you.

The only drawback I found was the shower - the water wasn't too hot, and the water pressure was pitiful. There were also minor problems with the toilet. For the price, however, I can't complain.

  • Stayed November 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Ptichka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 27, 2004

Great staff, clean rooms. They have a nice roof garden that is great for relaxing in the evening. We stayed there for 8 days. The hotel is not luxurious, but it is nice.

  • Stayed October 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Posada Catarina Hotel

Property: Posada Catarina Hotel
Address: Calle Aldama 325 | Centro Historico, Oaxaca 68000, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Hotel Style:
Ranked #87 of 109 Hotels in Oaxaca
Number of rooms: 30
Also Known As:
Hotel Posada Catarina

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