I have visited Oaxaca a number of times, but this year for Dia De Los Muertos, most properties in town were sold out. I booked a room at Hotel Abu via hotels.com. I ended up making two back-to-back reservations : 1 for the first 3 days, and the 2nd for another week.
When I arrived, my first reservation was fine, but for the 2nd one they were overbooked, and told me there was a hotels.com error. The hotel had absolutely no sympathy for my very distressing situation - the entire city was sold out, and I thought I had a confirmed reservation. The error probably was the fault of hotels.com, but as I stood in the lobby, confused and frustrated, they did absolutely nothing to help me. They watched and sort of snickered and eventually showed me to my tiny little box of a room. I mean, ridiculously small. Albeit the bed was comfortable and the room was clean.
But there was barely room for my suitcase in this room. And it was stupidly loud - there is a covered courtyard in the center of the hotel, and as people come and go, their voices echo through the whole place.
This hotel left me with a very bad taste in my mouth. I wouldn't stay there again.
- Official Description (provided by the hotel):
- Hotel Abu combines the simplicity of the stone quarry with a unique design for guests to sit in a nice place, just half a block from the tourist walkway of the city of Oaxaca offers hosting service where each of our rooms have the comfort that people need to make your stay a unique and unforgettable moment! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Hotel Abu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.