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“Treated like Royalty!” 5 of 5 bubbles
Review of Hotel Palacio Borghese

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Hotel Palacio Borghese
Ranked #10 of 111 Hotels in Oaxaca
Certificate of Excellence
Charleston, South Carolina
Level Contributor
200 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Treated like Royalty!”
5 of 5 bubbles Reviewed November 25, 2012

We spent a week at this fabulous hotel and were treated like royalty! They are so thoughtful and gracious. This is a boutique hotel with excellent service, beautiful rooftop views and spacious, comfortable rooms. It is a small hotel with about 7 guest rooms. They have a rooftop bar and a patio for meals and drinks or just relaxing. We stayed in the Roma suite. It was beautifully decorated and the beds were very comfy. We had a small issue with the jacuzzi, but they fixed it right away. They parked our car each night and then brought it to us for excursions outside of the city. The hotel is in a wonderful location. It is on the same block as the cathedral and is walking distance to the markets, shops and restaurants.The continental breakfast was perfect for us. It included fresh juices, coffee or tea, pastries, bread and preserves. The staff brought us fresh squeezed juice, coffee and complimentary wine and an appetizer the last night of our stay. We even brought us a small gift as a token of appreciation for staying at their hotel. We highly recommend this hotel and will stay their again on our next visit to Oaxaca. It was a treat!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
17 Thank ana4sc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
In Borghese palace all staff aims to provide the most personalized and efficient service as you deserve , so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable and memorable.
We are happy to know that the special care we put into the details of each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest , for the space, comfort and cleanliness of your room is something that defines us.
We are proud to know that he could enjoy the beautiful terrace with Borghese palace , where as it says you can enjoy a wonderful view of the city , you can rest, relax , have a drink, have a delicious meal.
We are very proud to have provided a dining experience of our chef 's hand at the time of breakfast and dinner , as well as having provided an excellent valet parking .
On the other hand it was wonderful to know that they like the souvenir that we give you , for allowing us to be your host during your visit to Oaxaca
On behalf of all the staff of Hotel Palacio Borghese , we give you thanks.

Alejandra Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Guadalajara, Mexico
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 14, 2012

We just arrived from Oaxaca (beautiful City) , This hotel has a great personalized service, they think of everything you may need, all the staff was very helpful , breakfast is very good and the rooms are complete and ours was very quiet, we stayed at the Verona room, hope to return soon.
Thank you for all your attentions
Leticia Krauss

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank Letyakt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:
In Palacio Borghese all staff aims to provide the most personalized and efficient service as you deserve, so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable and memorable.

We are very proud to have provided a dining experience of the hand of our chef at breakfast time.

We are happy to know that you want to visit and the special care we put into each of our rooms have been satisfactory to you, and that your room has been ideal Verona to give you the best rest in Hotel Palacio Borghese we are very concerned that our guests will like their rooms.

On behalf of all the staff of Hotel Palacio Borghese, we give you thanks.

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 30, 2012

There aren't any 5* hotels in Oaxaca, but this is as close as you can get for a small boutique hotel.

The good: rooms are spacious and clean with nice amenities. There was a small water fountain just outside our room that made a relaxing sound to sleep with.

Service was excellent and personal.

Breakfast is served until 12pm, so you don't have to wake up at the crack of dawn.

The bad: Mosquitoes. When we arrived in our room, we killed 7 mosquitos. It was as if the room hadn't been used in awhile and the flies made their home, or housekeeping left the door open for extended periods of time while cleaning. I was bitten 4 times and my girlfriend 3 times during our stay of 2 days.

The rooms also lack daylight. There was a small window opening up to a 3x3 foot space with a water fountain, but no daylight. Very dark.

Room Tip: Rooms close to the street are noisy from traffic, rooms away from the street are dark with little da...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ensnare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We want to thank you for your kind comment , about which we are one of the best Hotels in Oaxaca in his experience, because it motivates us to move forward in the future.
We are happy to know that the special care we put into the details of each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest , for the space, comfort and cleanliness of your room is something that defines us.
It is wonderful to know that you enjoyed the source of your room, we always take care of every detail to make your visit you are wonderful and relaxing
In Borghese palace all staff aims to provide the most personalized and efficient service as you deserve , so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable and memorable.
Thanks for your kind remarks about mosquitoes , we have taken special measures to keep out mosquitoes into the room.
On behalf of all the staff of Hotel Palacio Borghese , we give you thanks.

Alejandra Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

We stayed at the Palacio Borghese for three nights on our way to Huatulco. This hotel is very old having only few rooms but each one is tastefully decorated. On our last night there, we were the only guests in the hotel so the staff showed us all of the rooms; each one different from the other. The staff seem to genuinely care about their guests- can't say enough about how well we were treated! The location is great for exploring the city. We will definitely stay there on our next trip to Oaxaca.

Room Tip: The rooms facing the street can be quite noisy. Choose one facing the back of this hotel.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank sledgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We are happy to know that you want to visit and the special care we put into each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest in Hotel Palacio Borghese are very concerned that our guests they like their rooms.

We are very proud to have provided nice experience when visiting Oaxaca and know that it's location seemed wonderful , as you rightly says , Borghese Palace is a small luxury boutique hotel, located in the heart of the historic center Oaxaca city .

On behalf of all the staff of Hotel Palacio Borghese , we want to thank you for allowing us to be your hosts in Oaxaca , the staff aims to provide the most personalized and efficient service as you deserve .

Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
107 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed February 6, 2012

Beautiful house in the historic district, close to Santo Domingo and great restarurants. However , my room was facing the street and despite double windows, was very noisy at night. Good attentive and helpful service.

  • Stayed January 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Marie-NYNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We are happy to know that the hotel's location seemed wonderful, Palacio Borghese is a small luxury boutique hotel, located in the historical center of the city of Oaxaca.
We appreciate your opinion about our suite windows because thanks to it, we have changed the windows and just build beautiful windows but do not allow the entry of noise or the sound of the street.
On behalf of all the staff of Hotel Palacio Borghese, we want to thank you for allowing us to be your hosts in Oaxaca, the staff aims to provide the most personalized and efficient service as you deserve.
Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 8, 2012

My wife and I love Mexico, but had never been to Oaxaca.The location is excellent, less than 2 blocks from Santo Domingo. The service here is truly exceptional. The owners and staff went out of their way to make the trip memorable. They offer great advice when it comes to touring Oaxaca and went beyond the call when we had difficulties arranging tours. The Palacio Borghese ranks among the highest hotels in service and beauty in all of our travels, including the hotel we stayed at for our honeymoon.

The Camino Real, which is a fine hotel in its own right (very nice grounds, but impersonal), was initially our first choise, but long story short, our plans to stay there our entire trip fell through. We spent the majority of our 9 night stay, during Dia de los Muertos, in Oaxaca at the Palacio Borghese and wish we could have stayed there the entire time, as it was by far the better hotel.

We definitely plan to return to the Palacio Borghese on our next trip to Oaxaca. It is truly a memorable hotel and experience.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
13 Thank SandSSacramentoCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

On behalf of all the staff of the Hotel Palacio Borghese, we want to thank you for allowing that we were their hosts, and we hope with great joy to us back to visit.
As you mention, Borghese Palace is a small luxury boutique hotel, located in the heart of the historic center of Oaxaca city, close to museums, restaurants and resorts.
We want to thank you for your kind comment, about which we are one of the best Hotels in Oaxaca in his experience, because it motivates us to move forward in the future. In Borghese palace all staff aims to provide the most personalized and efficient service as you deserve, so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable and memorable.

Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
playita baja
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 23, 2011

I have stayed at the Palcio Borghese twice now and find that everything is excellent. The staff, location, rooms, beds are all that I look for from hotels, This is definitely my home while in oaxaca. I highly recomend staying here

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank PlayitaBajaJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We are happy to know that you want to visit and the special care we put into each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest in Hotel Palacio Borghese are very concerned that our guests they like their rooms.
We are very proud to have provided nice experience when visiting Oaxaca, thanks for allowing us to be your hosts in Oaxaca twice.
On behalf of all the staff of Hotel Palacio Borghese, we want to thank you for allowing us to be your hosts in Oaxaca, the staff aims to provide the most personalized and efficient service as you deserve.
Thank you very much for your kind recommendation and for considering their home in Oaxaca.
Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palacio Borghese

Property: Hotel Palacio Borghese
Address: Calle Ignacio Allende 208 | Centro, Oaxaca 68000, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Suites
Hotel Style:
Ranked #10 of 111 Hotels in Oaxaca
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Palacio Borghese 4.5*
Number of rooms: 8
Official Description (provided by the hotel):
The Hotel Palacio Borghese is located in an exceptional location, close to the majestic Santo Domingo de Guzman temple and a few short steps from the historic center of the city of Oaxaca. With its six habitations, Palacio Borghese offers the possibility of lodging in a place that offers privacy, whilst enjoying a personalized service enveloped in luxury and refinement. The charm of our beautiful cloister invites reading or meditation. The view of the historic center from the terrace, and the personalized attention of our staff give one the sensation of having had a unique and unforgettable experience. ... more   less 
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