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“Beautiful converted convent”
Review of Quinta Real Oaxaca

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Quinta Real Oaxaca
Ranked #7 of 113 Hotels in Oaxaca
Certificate of Excellence
San Antonio, Texas
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful converted convent”
Reviewed February 18, 2014

We spent four nights in a room by the back garden at the Quinta Real. The bed was really comfortable and the grounds and pool are beautiful, although the water was cold enough that noone got in. Yes, there was sometimes some noise late at night or early in the morning, partly because the doors slam and there is tile everywhere, so the sound carries. The location is excellent. We'll stay here again next time we're in Oaxaca, and hopefully there will be a next time.

Room Tip: We liked having a room in the very back garden away from most of the activity.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TXTravel09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, February 20, 2014
Google Translation
Agradecemos mucho sus comentarios derivados de su estancia en Quinta Real Oaxaca y con gusto estaremos atendiendo a sus puntos señalados de la alberca.

Nos dara mucho gusto volver a ser sus anfitriones y resarcirse la sensación de servicio en la temperatura del agua.

Con gran placer.

Irma Diaz
Director General
Quinta Real Oaxaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
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English first
Jackson, Mississippi
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2014 via mobile

We just spent six nights in this beautiful hotel. Our room was very comfortable and the staff was friendly and helpful. We enjoyed having breakfast in the garden. The hotel is located right in the center of the Historic District so it is easy to walk almost everywhere. Would love to stay here again.

Stayed February 2014, traveled with friends
Helpful?
1 Thank judywiener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, February 18, 2014
Google Translation
Estimada Judy,
agradecemos mucho sus comentarios derivados de su estancia en Quinta Real Oaxaca y nos da mucho mas gusto haber cumplido sus expectativas.

En Quinta Real Oaxaca trabajamos cada dia para mejorar nuestros servicios y estar a la expectativa de nuestros clientes.

Esperamos que en su próxima visita por Oaxaca nos permita ser sus anfitriones.

Con gran placer.

Irma Diaz
Director General
Quinta Real Oaxaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 12, 2014 via mobile

Stunning historic property in a great location. A few things let this hotel down.
Room descriptions are misleading. We booked a master suite, which although very comfortable and well furnished would be a small king room in any other hotel.
The grounds and pool are beautiful but there is no service by the pool. You have to walk to the restaurant to order a drink which seems a pity as there are plenty of staff stood around doing nothing. We never once saw any member of staff visit the pool area to see if guests wanted anything.
Breakfast is very good but there are a few minor issues that could be easily rectified. If you want any coffee other than filter coffee at breakfast there ia a charge which seems petty.
There are no spoons for cereal or fruit at breakfast and you have to ask for one.
Overall service is rather abrupt and unfriendly but efficient. If you want anything you need to ask. Anticipation is key to good service.
With just the above issues I would rate this hotel 4 however they have one really bad practice which is really irritating in this day and age.
THEY PROVIDE FREE WIFI FOR ONLY 1 DEVICE. IF YOU WANT TO CONNECT A SECOND DEVICE THERE IS A SIGNIFICANT CHARGE.
This is ridiculous when there is a good wifi network and just a way to make more money. I see this as customer unfriendly and bad practice in this day and age.

Stayed February 2014, traveled with friends
Helpful?
4 Thank Jontymot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, February 13, 2014
Google Translation
Agradecemos mucho sus comentarios derivados de su reciente estancia en Quinta Real Oaxaca, lo cual nos permite mejorar dia a dia y estar a la altuta de nuestros clientes y sus necesidades.

Lamentamos mucho los inconvenientes de servicio que encontró en nuestros centros de consumo, como parte de las medidas tomadas se esta retomando los cursos de servicios para evitar que estas deficiencias se sigan presentando.

Con respecto a sus comentarios de internet, debido a que es un edificio con bastante antigüedad y protegido por el INAH hay muchas modificaciones que no están permitidas sin embargo estamos buscando la mejor opción de servicio en internet, para que sea un servicio propio y no arrendado.

Esperamos que en su próxima visita a Oaxaca nos considere nuevamente como sus anfitriones y nos de la oportunidad de resarcir la imagen de servicio generada anteriormente.

con gran placer.

Irma Diaz
Director General
Quinta Real Oaxaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 5, 2014

Every Friday ( and sometimes on Saturday) dinner-buffet of Oaxacan food is offered at 19:00, Oaxacan dance show starts at 20:00 and goes till 21:30. Dinner is amazing, show is outstanding. The cost is a bit steep (400 pesos, drinks are extra), but it's worth every peso.

Room Tip: Every Friday - get a dinner and a show
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Stayed February 2014, traveled solo
Helpful?
1 Thank DenaliSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, February 13, 2014
Google Translation
Agradecemos mucho sus comentarios derivados de su reciente estancia con nosotros en Quinta Real Oaxaca y que nos permiten mejorar y estar al nivel de las necesidades de nuestros clientes.

La Guelaguetza la realizamos todos los viernes con los bailarines portando trajes originales de las 8 regiones representativas de Oaxaca, al mismo tiempo puede disfrutar el buffet con una variedad de 15 de los diferentes platillos típicos Oaxaqueños asi como postres tradicionales preparados por nuestro Chef Manuel Morales.

Nos da mucho gusto que haya podido disfrutar de nuestros servicios y sobre todo de la grandeza de la cultura de Oaxaca.

Esperamos en su próxima visita a Oaxaca nos considere sus anfitriones en Quinta Real Oaxaca.

Con gran placer.

Irma Diaz
Director General
Quinta Real Oaxaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed January 22, 2014 via mobile

When you stay at this beautiful hotel be prepared that they do work on the hotel all night long. After 9pm. After 10pm. After 11pm. After midnight. Thought this was a location was a former cloister. Not anymore. This hotel should be quiet.

Stayed January 2014
Helpful?
4 Thank eawnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, January 23, 2014
Google Translation
Agradecemos mucho sus comentarios derivados de su ultima estancia en Quinta Real Oaxaca y lamentemos mucho no haber podido brindarle el servicio que nos caracteriza.

Sus opiniones nos permiten mejorar dia a dia y tomar acciones inmediatas para evitar que esto siga sucediendo.

Esperamos que en su próxima visita en Oaxaca nos brinde la oportunidad de ser sus anfitriones y resarcir la imagen sobre hospedaje y pueda disfrutar de la magia, el servicio y la excelencia que nos caracteriza.

Con gran placer

Irma Diaz
Director General
Hotel Quinta Real Oaxaca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fl.
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 19, 2014

We spent four lovely nights at the Quinta Real. The hotel is simply beautiful. The grounds are spectacular and the former convent is maintained to perfection. The staff members always greeted my husband and I with smiles and were always available to answer questions and provide suggestions. The breakfast buffet should not be missed. We enjoyed the central location of the hotel and the resulting walks to the town center, nearby shops, restaurants and to the Santo Domingo Church.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JPG72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, January 23, 2014
Google Translation
Agradecemos mucho sus comentarios derivados de su ultima estancia en Quinta Real Oaxaca, y nos sentimos muy orgullos de haber logrado nuestro objetivo, nuestra tarea dia a dia es hacer cada estancia de nuestros huéspedes algo inmemorable y único.

Sus opiniones nos permiten mejorar dia a dia en servicio y excelencia.

Deseando que en su próxima estancia nos permita seguir siendo sus anfitriones en este lugar tan mágico y único.

Con gran placer.

Irma Diaz
Director General
Hotel Quinta Real Oaxaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Framingham, MA
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed January 19, 2014

We spent Christmas in Oaxaca and stayed at the Quinta Real. The hotel, a former nun's monastery and jail, has been exquisitely restored keeping all the historic details in tact. The grounds are outstanding. Our room was small but comfortable, facing the inner courtyard. It was quiet, clean and had some nice amenities. Turndown service with a little chocolate each evening is always a plus for me. The staff was very accommodating and the concierge very helpful. The hotel is perfectly situated in the historic district and in walking distance of everything. The breakfast buffet on Christmas Day with the roving musicians was very festive and the food which had many Oaxaca specialities was terrific. We loved it!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2atthebar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QROaxacaI, Director General at Quinta Real Oaxaca, responded to this review, January 23, 2014
Google Translation
En Quinta Real Oaxaca agradecemos mucho sus comentarios derivados de su estancia y nos da mucho gusto saber que logramos el objetivo.... hacer que su estancia fuera inolvidable.

Nuestra tarea diaria es conservar las tradiciones de Oaxaca con la excelencia de servicio dia a dia para hacer una experiencia inolvidable en cada estancia.

Deseando que en su próxima visita nos permita volver a ser sus anfitriones.

Con gran placer.

Irma Diaz
Director General
Quinta Real Oaxaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quinta Real Oaxaca

Property: Quinta Real Oaxaca
Address: Calle 5 de Mayo 300 | Col. Centro, Oaxaca 68000, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Oaxaca
#4 Luxury Hotel in Oaxaca
#13 Family Hotel in Oaxaca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quinta Real Oaxaca 4*
Number of rooms: 91
Official Description (provided by the hotel):
In Quinta Real Oaxaca you can enjoy Los Naranjos Garden Los Lavaderos Garden Swimming pool El Refectorio Restaurant. From 07:00 -22:30 hrs. Las Novicias Bar. Monday- Saturday from 17:00 - 00:00 hrs. Sunday from 10:00 - 18:00 hrs. Swimming pool everyday From 08:00 - 20:00 hrs Acentua que actividades se pueden hacer cerca del hotel I you rent a car or travel in taxi, you can do this activities: Monte Alban (Zona Arqueologica)20 min. By car. Mitla (Zona Arqueologica)45 min. By car. Arbol del Tule (Arbol Milenario)20 min. By car. Hierve El Agua (Cascadas Petrificadas)1 hora con 30 min. By car. Teotitlan del Valle (Tapetes de lana)35 min. By car. San Bartolo Coyotepec (Barro Negro)20 min. By car. • Distancia que pueden hacer caminando (walking distance) Visitar el Zocalo de la Cuidad. 300 Mts. (984 Ft) Caminar Sobre el Andador Turistico. 70 Mts.(229 Ft) Visitar Catedral de la cuidad. 300 Mts.(984 Ft) Mercado 20 de Noviembre. 400 Mts.(1312 Ft) Mercado Benito Juarez. 400 Mts.(1312 Ft) Santo Domingo church. 70 Mts. (229 Ft) Etnobotanico Garden. 70 Mts. (229 Ft) ... more   less 
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Also Known As:
Camino Real Oaxaca Hotel Oaxaca
Camino Real Hotel Oaxaca
Oaxaca Camino Real Hotel

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