I did my booking by calling to the hotel. They took my credit card & security number and I even got an email confirmation from my booking... and when I got to the hotel they said: "we have a problem with my booking".... that was that the guest that was supossed to leave my assigned room, didnt want to leave the room! and they couldnt ask him to leave... I was like: WHAT??? of course they can do it, but they did not want it!! how can you explain that? I had to find a hotel on that weekend, they did not pay anything, and they didnt even apologize!! Next day, on sunday, they called me to tell me that my room was ready, if I wanted to take it. I told them that I was out of Oaxaca but next day on monday, I will be checking out then my current hotel and check in to Casa de Las Flores by Monday late afternoon.... On my way to Oaxaca, I phoned the hotel just to make sure my room was ready and they told me: "Oh, we are sorry, since you didnt show up by 3 pm we gave it to another guest" I was about to kill them! I told them that they made me check out in the other hotel and I told me I was about to arrive late on monday... it was a nightmare... so they did it twice to me!! I can not tolerate this kind of poor service!!!
- Official Description (provided by the hotel):
- The Casa de las Flores is located in the corner of the streets of Allende and Crespo in the Historic Center of Oaxaca, a few steps from the temple of Santo Domingo and two blocks from Guelaguetza Auditorium. This property has been refurbished to provide a new concept in accommodation, with a minimalist touch, showing large spaces in rooms and hallways with paintings of orchids and plants, providing a warm atmosphere with greater freedom and comfort for you. The hotel casa de las Flores has: 16 rooms 1 Master Suite 2 Junior Suite (connected) 12 Superior Room: with 2 double beds, able for 4 persons. Restaurant, optional valet parking. Upon entering the place will captivate the wonderful spaces filled with unique and avant garde design, tranquility and relaxation. This city is the birthplace of great painters here and you can observe the variety of paintings which will be at your fingertips. Its rooms have been carefully decorated to create comfortable, spacious and quiet rooms, to make your stay unique and unforgettable, offering different rooms that you can share with friends, family, or traveling alone. If you travel on business your best bet is the Master Suite which has been specially designed for an unforgettable honeymoon, a wedding anniversary or a romantic evening, where the filled spaces captivate your comfort and warmth for your stay unmatched. ... more less
- Reservation Options:
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