My mom, husband and I stayed here for 3 nights in November for a wedding. The check-in process was longer than expected but the girl was in training. unfortunately no one thought to help her when she was having trouble. Later we noticed that they charged us way more for the room than originally planned so we had to work that out and in the end got charged double exchange fees for the mishap of the hotel. Reading the reviews, we asked for a room facing the courtyard. I think because of that our room was always very dark. We asked for a courtyard facing room to avoid noise but we could hear everyone in the rooms next to ours (and the elevator). The walls are paper thin and rooms were small. Breakfast was horrible coffee, some bread, some cold cuts and cheese. On the positive, staff were nice greeting us, location is ideal (if you are familiar with Mexico City), beds were comfortable, very clean rooms and hotel in general.
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- Also Known As:
- Cityexpress Insurgentes Sur Hotel Mexico City
- City Express Plus Insurgentes Sur Mexico City