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“LOCATION, LOCATION, LOCATION”

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Holiday Inn Express Hotel & Suites at the WTC
Ranked #90 of 313 Hotels in Mexico City
Reviewed October 7, 2012

I used this hotel for location, since it was across the street of a concert venue, the service was excellent, the rooms could use a bit more color, and could improve the Internet acces. Besides that enjoyed my stay.

  • Stayed: September 2012
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Thank Cardenas_Campero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this reviewResponded October 9, 2012

Hello Cardenas_Campero, ,first of all, everybody that works in the hotel would like to thank you for staying with us, you are right about our privileged location, I spect that during your next visit to Mexico city, we will be able to keep your preference with us. I garantee you that we are working with our wifi service. Sincerely, Elias Juárez, operation manager.

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74 - 80 of 448 reviews

Reviewed July 16, 2012

If you are in town for a quick business meeting or you want to be close to the WTC, give it a shot! I assume it is much cheaper than the Crown Plaza next to it but you get the same location and can use the same bar in the hotel complex.

  • Stayed: June 2012, traveled solo
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Thank jmayerdvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this reviewResponded October 9, 2012

Hello jmayerdvm, ,first of all, everybody that works in the hotel would like to thank you for staying with us, we assured you that our service quality exceeds our "bed and breakfast" category, also with our hotel complex you can charge every service at your room and our breakfast is the best, we hope to see you soon. Sincerely, Elias Juárez, operation manager, ejuarez@holidayexpresswtc.com.

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Reviewed June 15, 2012

Don't like the sink inside the room, also was cloged. Room was confortable, espacious, clean blankets and towels, good TV. Breakfast was included, nothing to chear about, but acceptable. Very near WTC, no bar or restaurant at the hotel.

Room Tip: Try to get rooms with windows to the street
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  • Stayed: June 2012, traveled on business
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Thank Arturo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this reviewResponded November 6, 2012

Hi, Arturo G, everybody the staff at Holiday Inn Express at WTC are happy to know that you stayed with us, we are the best choice if you are looking for a bed and breakfast hotel, with everything near by to complete a full service hotel experience, the best natural fresh breakfast, free internet, free local calls, next to the best restaurants inside Crowne Plaza Hotel de Mexico, our location is unbeatable, everything that you might need we got it near by, even the airport, we hope that you come back soon, will be a real pleasure to us receive you for a business trip, anyway I'm always at your service, Elias Juárez, operations manager.

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Reviewed May 15, 2012

Just returned from 3 nights at the Holiday Inn Express WTC and have nothing bad to say about this hotel. The staff was friendly, courteous and communicated well in English and we (Canadian women travelling alone) felt safe and comfortable as soon as we arrived as first time visitors to Mexico City. The room was average, nothing spectacular but definitely very, very clean with exceptionally comfortable beds, great pillows and a fantastic shower. Never ran out of hot water or had a drop in water pressure. The air conditioner worked well. We kept the Do Not Disturb sign on the door everyday and were not bothered once by housekeeping. Plus they were most accommodating when I popped out to get more coffee and towels from their cart in the hallway. Didn't have any issues with internet access; the connection does time-out if you don't use it but it never crapped out in the middle of something.

The free breakfast was great! I don't understand why anyone would complain about it so just nevermind what that guy below wrote. There were all kinds of fresh, delicious cut-up fruit (mango, papaya, cantalope, pineapple), as assorted of yogurts, scrambled eggs with ham (next day with mushrooms), refried beans, some sort of tomatoey potato hot dish, some other spicy delicious tortilla thing, cereal, granola, donuts, pastries, toast, juices, really good coffee. I'm sure I'm forgetting a few things. Anyway, there's definitely lots of variety and all the dishes were refilled and cleared often by the attentive staff.

The location can't be beat for attending events at the WTC (or Pepsi Center). You can walk door-to-door in a couple of minutes. There are lots of restaurants and bars nearby, taco stands on every corner and many convenience stores where we promptly picked up a 24 of water for the room even though the tap water is perfectly fine to drink. The neighbourhood feels really safe, this is not the Mexico City you hear about in the news. I feel more uneasy walking around New York or Chicago. Seriously. Even late at night. It's awesome. Not a whole lot of shopping around though if that's your thing. The hotel bar/lounge in the attached Crown Plaza was comfortable, has a late night menu and huge tv screen.

Taxi to the airport was 180 pesos. We gave him 200. It took about 15 minutes very early in the morning but would probably take close to 45 minutes at any other time of day. Just ask the front desk to get you a safe, secure taxi. Or, like James S., you might prefer saving a few bucks and risking your life by flagging a random cab on the street. Keep in mind we're talking pesos so the difference really is negligible. Safety first.

I would absolutely return to this hotel and recommend it to anyone.

  • Stayed: May 2012, traveled with friends
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Thank SomeGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this reviewResponded November 6, 2012

Hi Somegirl, the whole staff at Holiday Inn Express at WTC are happy to know that you are pleased with our efforts, we are the best choice if you are looking for a bed and breakfast hotel, with everything near by to complete a full service hotel experience, the best natural fresh breakfast, free internet, free local calls, next to the best restaurants inside Crowne Plaza Hotel de Mexico, our location is unbeatable plus our quality service, everything that you might need we got it, also the airport is at close distance, we hope that you come back soon, will be a real pleasure to us receive you once more, anyway I'm always at your service, ejuarez@holidayexpresswtc.com, Elias Juárez, operations manager

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Reviewed May 8, 2012

I went to Mexico City for business and stayed in this Hotel because is near to WTC, but now I'm thinking go back to Mexico for pleasure and stay again here!
Comfortable rooms with everything that you need, good breakfast, great location near to downtown and many interest places to visit... But the most important of all is the excellent service!
Everything for a good value!

  • Stayed: May 2012, traveled on business
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1  Thank Erik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2012

Holliday inn is located right next to WTC Mexico, I just got back from Mexico city and I loved the priceless convenience of not to have to taxi to go back and forth.
All you need is around and public transportation is available at reasonable price.

Room Tip: Choose a front room if you can, I got a smaller room, but I love the ones at the front of the proper...
See more room tips
  • Stayed: April 2012, traveled on business
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1  Thank victhetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

Very nice people, and the breakfast isnt bad. Isnt near downtown.
Clean anc confortable rooms.

  • Stayed: April 2012, traveled as a couple
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Thank Bruno B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites at the WTC

Address: Calle Dakota 95 | Colonia Napoles, Delegación Benito Juarez, Mexico City 03810, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Mexico City
#66 Business Hotel in Mexico City
Price Range: $84 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites at the WTC 2.5*
Number of rooms: 217
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is strategically located in the World Trade Center complex, in the financial and commercial district of Mexico City. Entertainment, shops and restaurants in a walking distance - Well-appointed guestrooms, Wireless Internet access, Gym and Terrace. 31 family Suites with breakfast table, microwave, coffee maker, and minibar. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites At The Wtc
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Express Hotel & Suites At The WTC Mexico City

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