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“still good but going down” 4 of 5 stars
Review of Hotel Azores

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Hotel Azores
Ranked #185 of 305 Hotels in Mexico City
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“still good but going down”
4 of 5 stars Reviewed December 14, 2011

I've always loved this hotel for its location and impeccable cleanliness and business class environment for a budget price. I have to say though during my recent stay the hotel seems to be going downhill. The staff was very unfriendly, and even downright rude. The hotel has taken away some amenities and is charging more for basic necessities. The staff was unwilling to help out with any request. This was very surprising as the staff has been great each time I've stayed in the past.

  • Stayed December 2011, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank vegas r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
    10
    33
    19
    9
    6
See reviews for
16
20
8
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 21, 2011

Right in the centre, few minutes walking from Zocalo, Azores is a good cheap hotel, with clean rooms and private bathroom. Perfect for visiting Mexico City.
We did not eat at the restaurant, when in Mexico City we always prefer to eat whe locals do.
We stayed there twice and hope to come back soon! :)

Stayed January 2011, traveled as a couple
Helpful?
1 Thank ultraviolet77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cancun
Level Contributor
53 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 9, 2010

Historical sites and thousands of little stores are located a few steps from the hotel.
The rooms are tiny but comfortable and the most important: safety box to keep a laptop

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tite07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 29, 2010

I've stayed here twice. The hotel is only about two blocks from the Zocalo, so you can easily get to a number of downtown attractions (Zocalo area, Bellas Artes, the Alameda, etc) and the subway. The rooms are clean and have TVs, a closet, and a programmable safe. The hotel restaurant is also decent and pretty inexpensive.

There are only two minor downsides to this hotel: a) in the morning it gets kind of noisy, as lots of families with children seem to stay here, and b) after about 9pm the area around the hotel clears out and can get a bit sketchy (though the Zocalo is often still full of people), so I wouldn't recommend wandering back to the hotel too late, at least not with any valuables on hand.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank madrutravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 17, 2010

If you're interested in visiting the historical center, the location couldn't be better. There are lots of police officers in the area so you can walk 2 blocks to the Zocalo at night, no proble. The stores and most restaurants close before dinner time, so your options for dining in the area are limited. The hotel restaurant ("Los Portales" I think is the name) is excellent, very cheap, and open every night. I strongly recommend it, even if you're not staying at the hotel.
As for the hotel itself, it looks modern on the outside, the paint, the lobby, the magnetic card keys. But the rooms inside are a bit old-fashioned, small, and a little dark. Cable TV has very few channels and the bathroom is tiny, with the shower flooding the whole place, so if you take a shower in the afternoon, the place gets completely wet and dangerous to use. If at least they provided a mop or squeegy to wipe it off... The windows overlook the center of the building, so in addition to no view it can be pretty noisy from other rooms at night. There are other noises, from a power generator or some other machine all night long. Awful. We changed rooms twice as the room safe was removed from the wall, so even if you could lock it, anyone could walk away with the box and your valuables within. The third one was approprietly stuck to the wall, as it should be. The staff is very polite and responded favorably to our room safe complaint. That's a good point. They also have a room to store your baggage after check-out, in case you have a late flight. If your trip entails being away most of the day and get to the hotel to dine and sleep, then it's a good option for the rate (around US$ 30 for 2 pax a night). I'd recommend it.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank leodicecco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
4 of 5 stars Reviewed January 3, 2010

This hotel has a very good location. Literally 30 seconds from the Zocalo. It's clean, modern and well runned but the rooms are around a central courtyard that brings all the noise from the hall to the rooms upstairs. We were at the fourth floor but we could hear noise, shoutings and laughings from the hall. Also there is some noise from the roof where some engine (probably fans for the airconditioning) are always on.
The room was very clean and each room comes with a security box (very helpful!!). The service was fine, no complains. Apparently the hot water is discontinuous, morning and late evening. But it's not a problem if you are a tourist all day visiting the city and coming back late.
About the staff, only one person was able to speak very good english, the others speaking only spanish. We do not reccomand the restaurant, both for breakfast and meals. You can find good other places around Mexico City.
In the end we reccomend this hotel to young people that want a cheap but clean hotel for few nights.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FizioUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinton St George, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 15, 2008

we arrived at 9pm and despite having a reservation we had to wait 30 mins as they cleaned our room. Well cleaned is debatable! The room was tiny just enough room for a double bed. To wash you almost has to sit on the toilet. The place was noisy and reminded me of kings cross station. To top it all it was expensive. The next day we checked out and went to hotel Washington, a much better option.

Stayed February 2008
Helpful?
Thank Justinevw71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Azores

Property: Hotel Azores
Address: Republica de Brasil 25, Mexico City 00601, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #185 of 305 Hotels in Mexico City
Price Range (Based on Average Rates): $
Number of rooms: 65
Reservation Options:
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Also Known As:
Azores Hotel Mexico City
Hotel Azores Mexico City

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