I stayed at this hotel from 30/11/12 to 4/12/12 (will be checking out today) in a single non smoking king sized room.
- Excellent location, can't get better than this. The hotel is one block away from the Zocalo. There are plenty of shops of all description around the hotel and also within walking distance.
There is a restaurant called Wings (not part of the hotel) that is next door. This restaurant opens till quite late each night and so is ideal for when you don't want to venture too far out after a long day of sightseeing. I ate there twice and found the food decent and the prices reasonable.
- There is a branch of Banamex opposite the hotel with attached ATM machines (2 machines) that accepts foreign cards and has helpful instructions in English. I found it very useful for withdrawing additional pesos as needed.
- The reception was very helpful, always replying to queries and requests promptly with a smile.
Unfortunately they do not have foreign exchange services but with a bank opposite the hotel I don't see this as a problem. I found them always willing to break up big Mexican notes into smaller denominations for me and also giving me notes in exchange for a whole bunch of coins.
They were willing to give me advice on places to see and do and also provided me with a map of the area which I found quite useful.
They also provided me with an iron and king sized best on request.
- The in-room Wireless internet was fast and hassle free. I understand that it is not free but it was included in my tariff so I can't comment on that.
What I can advise is that they give you a code for the internet on check in that equates to 24 hours. The 24 hours is NOT continous but can be spread over 3 days. Since I stayed here for 4 nights my internet ran out on the 3rd day. I called reception who provided me with a new code and away I went - relatively hassle free.
- A bottle of water is provided free in the room (500ml). There are also 2 other bottles of water in the room (1.5L each) which are not free - 35 pesos each.
I used one of those bottles the first day that I was at the hotel since I arrived late at night. My advice however is to go the the 7 eleven store in the next street where you can buy 1.5L water (albeit not of the same quality but ok) for 8 pesos each.
- There is no fridge in the room so any food items bought elsewhere have to be consumed pretty quickly.
Room service (which I used on 2 occasions) was not cheap. The food however was decent and the wait not long.
- Laundry: I ended up not using the hotel laundry service since the first day I left the laundry to be collected & arrived back that night to find that it was still sitting in the same location.
It is possible to hand wash everything in the sink (decent size). There is nowhere to hang clothes to dry in the bathroom. However, I found that clothes hung in the closet with the door open dried within the same day which tells me that the ventilation in the room is quite good.
I managed to wash and dry a pair of jeans so unless you have very heavy and bulky clothes I beleive it is possible to avoid the hotel laundry service altogether if desired.
- Housekeeping can be improved: sheets and linen are changed promptly each day but my box of tissues was never replaced and the toilet paper provided sometimes is not enough. However, requests for more toilet paper is answered quickly and with courtesy.
- Coffee maker is provided in the room but the coffee is not free.
- The room can get quite dark. I found that I always have to turn on all the lights.
- As had been mentioned in previous reviews the bath tub is a strange design that is not good for short or mobility restricted people, even though a step was provided.
It is not as slippery as some people has mentioned but you do have to be careful getting in and out. The water pressure however is good and the provided amenities (soap, bath gel and shampoo) decent.
The biggest problem for me is that there is no door to the bathroom, which means that theoretically anyone who has access to the room can open the door and see you standing in the shower, having a direct line of sight.
It is also very easy to flood the bathrrom since the screen to the tub/shower combination is tiny.
- There is no radio or clock in the room at all.
- TV included the usual channels, CNN etc...
Overall I beleive that the pros outweighs the cons (provided you are a reasonably mobile person due to the bathrooom issues mentioned above) and would recommend this place.
As a single female traveller it is hard to beat the location and sense of security felt.
- Official Description (provided by the hotel):
- NH Centro Historico is located in the heart of Mexico City, only a few steps away from the Zocalo (Main Square), the magnificent Metropolitan Cathedral, and the National Library. The hotel offers an ideal starting point to visit the majority of historic buildings and monuments in this capital city. ... more less
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- Also Known As:
- Nh Centro Historico Hotel Mexico City
- Nh Centro Historico Mexico City
- NH Mexico City Centro Historico