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“Clean, comfortable and no frills.”

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Fiesta Inn Santa Fe Hotel
Ranked #79 of 312 Hotels in Mexico City
GreenLeadersGold level
Reviewed October 16, 2013

This hotel is quite basic. No fancy touches. There is no mini-bar or fridge in the room. There is an ice-maker on my floor, but it doesn't work. I told one of the room service people about it. He got ice for me, but the next day the machine still didn't work.

The beds are very firm.

Checkin is efficient. Room service is quick and gets the order right.

Room Tip: If you like a cool room, ask for one that faces the Fiesta Americana. The air conditioning works we...
  • Stayed: October 2013, traveled on business
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Thank Rexah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge G, Gerente at Fiesta Inn Santa Fe Hotel, responded to this reviewResponded June 28, 2014

Good Afternoon thank you for your comments about the Fiesta Inn Santa Fe and I Will make the follow up to this case and Improve our service.


JAGC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (242)
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32 - 38 of 242 reviews

Reviewed September 3, 2013

I travel often in Mexico City with business and stayed in a few hotels. Fiesta Inn was one of the best, clean, tidy, helpful staff.
A minus would be there is no fridge in the room, but there are ice machines so you can manage.

  • Stayed: July 2013
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1  Thank onika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

The hotel has good room, well localized in Santa Fe, but unfortunatelly I could not find a GYM to workout after business hours. The distance from the center of Mexico is also a negative point because the way to the center sometimes is dangerous in the night.

  • Stayed: July 2013, traveled on business
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Thank DiegoMota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

This property is excellently located in the new business heart of Mexico City. Althought Santa Fe is not a "walking-distances-neighborhood" this hotel offers kind of a good location to take taxis inside the area. Actually I DID walked one night to a pub 2 blocks away. The service is excellent, the rooms are spacious and the staff is good. My room was clean, but the best of all was definitely my view! My room, located on the 6th floor had an amazing panoramic view to the city. The hotel and the rooms are pretty new, so everything works fine. I'd totally recommend this hotel to business travelers.

Room Tip: Ask for a high floor, the views are amazing.
  • Stayed: July 2013, traveled on business
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1  Thank JesusArturoRomero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

i travel frequently to Mexico for business and know a bit about customer service. After staying two nights in Fiesta Americana Santa Fe, I moved next door to the Fiesta Inn because there were no rooms available due to an event. When I checked in I point blank asked the receptionest to put me farthest from the elevator and assured me it was...SHE PUT RIGHT BEHIND!!! What was she thinking! Requested to be changed after 30 minutes and they could only give me a smoking room...BLAH!!! I only gave it a 2 rating because the Fiesta American i had no problems. DO NOT STAY AT THE INN. Poor customer service!!!

  • Stayed: February 2013, traveled on business
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Thank MexBuisinessTRvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
Google Translation

Room Tip: Seleccionar Habitaciones en Alturas para disfrutar de una formidable Vista
  • Stayed: September 2016, traveled on business
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Thank 282gerardoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2017
Google Translation

Room Tip: Reserva en la aplicacion de IHG es mas facil y rapido
  • Stayed: March 2017, traveled on business
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1  Thank marco antonio D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Inn Santa Fe Hotel

Address: Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in Mexico City
Price Range: $85 - $235 (Based on Average Rates for a Standard Room)
Number of rooms: 189
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City

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