My husband and I really hated our first night here. We had room C and it stank of cigarette smoke and there were no windows open to the outside. Also, the faucet in the bathroom sink had one of those public bathroom nozzles on it so you had to hold the faucet open with one hand while trying to wash your face with the other hand. Luckily, we got a leak in our roof on the second night and they offered to change our room. The second room that we stayed in was in the added on building and it was much nicer. There was no carpet and it had a window to the outside, so it didn't smell like smoke at all. The sink was a regular sink and the internet worked in this room too. If I had to rate this hotel on my first night I would have given it a Terrible rating, but because we were moved and our experience changed drastically, I think it ended up being good value for money. Definitely try to stay in the new added on portion of the hotel rather than the older part and keep in mind that even the people who run the hotel smoke inside. The last complaint is that we asked for them to schedule a taxi to come pick us up in the morning because we had to be at the airport early. The English speaking manager said that he would call and that the taxi would be waiting for us in the morning, but the taxi never came and the only person on duty that early in the morning, didn't speak any English at all. But luckily there is an area where lots of taxis hang out just around the corner on the way to the subway station. We were able to pick one up there and he even used the meter! Also, the breakfast here is pretty good, but people might be smoking around you while you're trying to eat.
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- Also Known As:
- Hotel La Selva Mexico City