Imagined you had a long flight, travelling for work, and when you arrive at your room the phone is not working. You complain at the reception and they promise to fix it the next day.
On the next day, imagine you worked for 12 hours, had no dinner, so everything you want is to get into your room and ask for room service. But the phone is still not working.
You go down to the reception, complain, they say it is a "problem with the line" (uau !), and promise to fix it for the next day. And the situation keeps the same forever. I am in my fourth night here, and I still do not have a telephone that works !!!
Yesterday they proposed to change my room. At 11 at night, after working for 13 hours, the idea of packing everything, moving to another room and unpacking again sounded like a bad-taste joke.
I am sat here waiting for somebody, cannot take a shower (there will be technicians in my room, I guess), cannot order food, simply because "there is a problem with the line of your room"
I've chosen this hotel based on the positive comments I was here. Now I realize most of the good comments are 4 or 5 years old. The air conditioning does not heat the room properly. There is a couch in my room which has stains. The curtains does not close properly, so I had to use a hair-clip to have it fixed. The hotel's taxis costs 160 pesos to Polanco area, while radio-taxis costs 90 pesos.
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- Also Known As:
- Fiesta Inn Centro Historico Hotel Mexico City
- Fiesta Hotel Centro Historico
- Fiesta Hotel Mexico City
- Fiesta Inn Mexico City
- Fiesta Inn Centro Historico Mexico City