We booked to stay four nights at the W hotel Mexico City, but checked out after one night. (We moved to Four Seasons which we highly recommend.)
The hotel is definitely dated and is in need of a refurb.
The rooms are rather dark and lack natural light and we found the layout bizarre. The bathroom was an open plan wet room with a hammock strung up across it ! This just proved to be a nuisance as you had to duck underneath it to get to the toilet, we ended up taking it down. The toilet flooded with water when you showered. What seemed even more bizarre was the sink being in the bedroom portion of the room rather than the bathroom- in fact it was actually opposite the bed. It was a bit like being at university halls!
I wondered if this layout was unique to our bedroom type so rang to inquire - but infact it is the same for all rooms!
The furniture was dated and a little worn out - including the bed and bathroom fixtures (cracks in sinks etc.)
On a more positive note - bliss toiletries are nice and the staff were pleasant enough.
The hotel is in a good location for upmarket polanco restaurants and bars, but Mexico city is huge - you generally need cabs to get around anyway.
The hotel is definitely not on par with other 5 star hotels we have stayed and needs some TLC.
The years are beginning to age this hotel - time for a facelift W!
- Official Description (provided by the hotel):
- Enjoy stylish accommodations in the upscale and trendy Polanco neighborhood by staying at W Hotel Mexico City. Our contemporary and vibrant hotel in Mexico City sits just minutes from the Auditorio Nacional's performing-arts venue and many other top attractions in Mexico City. ... more less
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- Also Known As:
- w Mexico City Hotel Mexico City
- w Hotels Mexico City