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“Urgent need for renovations”

Hotel Residencia Rochester
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Hotel Residencia Rochester
Ranked #279 of 305 Hotels in Mexico City
Port Jefferson Station, New York
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Urgent need for renovations”
Reviewed October 10, 2013

I stayed one week in this place .I chose it because it was conveniently located one block from my family in Mexico city . This building is old . This hotel probably was good 15 years ago and needs maintenance .Furniture is old .Blankets look worn out . I informed the front desk about a leak in the bathroom and they totally ignore it. There were missing light bulbs in the lamps and they never were replaced . There was mold in the bathroom and the employees did not a good job cleaning it thoroughly .Some areas had dirt accumulated for ages . They had what they called a kitchen but utensils and plates were old . The place was noisy and our neighbors had very loud music and nobody made anything to correct this .Our reservation was for one week and we were moved to another smaller room because did not honored our request for a 2 bedroom suite even though it was done one month ago.The second room had a broken sofa . The employees are kind and try to be helpful but the person who is the administrator or whoever runs the place could not care less for the quality of service .If you are used to the american hotel standards do not even think of going there. I guess there are plenty of better places in Mexico city.

  • Stayed September 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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3 Thank labe7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Residencia Rochester

Property: Hotel Residencia Rochester
Address: Calle Rochester 22 | Col. Napole, Mexico City 03810, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Kitchenette Shuttle Bus service
Hotel Style:
Ranked #279 of 305 Hotels in Mexico City
Hotel Class:3 star — Hotel Residencia Rochester 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Hotel Residencia Rochester Mexico City

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