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All reviews au pied de cochon largest mall breakfast area alfredo di roma huevos rancheros modern hotel high floor third floor rooms are spacious early check the room was nice business hotel bars and restaurants an upgrade concierge gym mexico
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Reviewed April 15, 2013

The hotel is amazing, very modern, the best part is the room. Huge windows overlooking Santa Fe area, very high ceiling and large bathroom. I recommend this location for business only, being located in the business district of Santa Fe. For tourists is a bit far from the city center

Date of stay: March 2013
  • Trip type: Traveled on business
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Thank sarosio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded April 16, 2013

Dear Guest,
Thank you for taking your time and sharing such comments with the Tripadvisor family.
It is always great full to read the satisfaction of our guest in his experiences in his home; Presidente InterContinental Santa Fe Mexico City and our passion is to serve you.
We looking forward to see you soon.
Best regards,
Sincerely,
Bernard Verones
Gerente General / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

The view is amazing, breakfast included at the Au Pie is Amazing! You can actually have a great lunch and dinner without leaving the area of the hotel, they have great restaurant options. I would stay there any other time.

Date of stay: March 2013
  • Trip type: Traveled on business
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    • Location
    • Sleep Quality
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1  Thank JoseLomeliV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded April 10, 2013

Dear Guest,

Thank you very much to share such comments with us and all the Tripadvisor family.
Yes it is true that we have the best gastronomical concept in the zone including the both well-known, Palm & Au Pied De Cochon Restaurants.
This is the highest building in the highest place in Santa Fe, thats why we offer those breathtaking sunrises over all the valley of Mexico city and over the both volcanoes. Just remember it entering in: webcamsdemexico
We look forward to see you soon in your home, the Presidente InterContinental Hotel in Santa Fe Mexico, our passion is to serve you.
Best regards,
Bernard Verones
Gerente General / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013 via mobile

On bussiness trips its basic to have a comfortable place to go back at night. This hotel exceeds those expectations. Rooms are spacious, high ceilings, nice living room area. Gym is ok. There are several dining options, one of them of the best in DF. As for the room I would only improve the lighting in the bathrooms.

Date of stay: March 2013
    • Value
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1  Thank TRAVMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded March 25, 2013

Dear guest, thank you very much for sharing your feeling with us
We appreciated a lot your comments
Best regards
Bernard Verones
Gerente General / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

You will find the utmost in customer service and trained personnel in a very professional hotel. We have tried almost every hotel in the area, and this one is by far the best. The rooms are spacious and modern and have everything you need. In summary: staff and hotel exceeded expectations. And admire the Popocatépetl and Ixtaccíhuatl from your room when you wake up.

Date of stay: February 2013
  • Trip type: Traveled on business
    • Value
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    • Sleep Quality
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    • Service
1  Thank Walter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded February 20, 2013

Lovely guest!,

Thank you so mucho for sharing your great experiences lived with us in your home, the Presidente InterContinental Hotel in Santa Fe Mexico City.

It is thru, this new modern zone have Few hotels offers and we are proud to receive such qualification form your visit.

Be sure that I will share your feeling from our staff to all my colleagues in the hotel, our passion is to serve you.

We are looking forward to see you soon again.

Saludos,

Bernard Verones
Gerente General / General Manager

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Reviewed January 25, 2013

The hotel is hidden between commercial buildings and cars showrooms. The hotel is within a walk distance to the Santa Fe mall.
The hotel is way overpriced!! The hotel restaurants are expensive too. You could find better value for money hotels in this area.
The service was decent. The condition of the room is good.
Poor TV channels selection (nothing in English). Internet connection is good but sometimes disconnected.
Great view from the upper floors.
the InterContinental Presidente Polanco is by far much better.

Date of stay: January 2013
  • Trip type: Traveled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ron Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this reviewResponded February 6, 2013

Dear Ronen Y,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am happy that you found our service to be decent. I am sorry you did not find our rates to your liking. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. While we understand that your stay was less than satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Karen G.
Case Manager
IHGCare

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